Arshia Begum Begumq

I am a results-driven Microsoft Dynamics CRM Functional Consultant with extensive experience in CRM implementations and business process automation. My expertise lies in optimizing business operations, improving workflows, and driving digital transformation through effective use of Dynamics CRM.

Throughout my career, I have specialized in CRM configurations, customizations, and security role management. I have successfully customized entities, attributes, forms, and views, and have a solid understanding of case management and ticket handling. My skills also include creating custom security roles, teams, and users, as well as setting up product catalogs and managing service/case management with SLA.

As a highly motivated team player, I am enthusiastic about learning new technologies and continuously improving my skills. I am eager to leverage my knowledge in Dynamics CRM to contribute to a forward-thinking organization that values innovation and efficiency.