Open to opportunities

Ziaul Haque

@ziaulhaque

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Experienced CRM Consultant specializing in Zoho CRM implementation.

Bangladesh

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What I'm looking for

I am looking for a role that allows me to leverage my CRM expertise while fostering a collaborative and innovative work environment.

I am a CRM Consultant and former B2B Sales Leader with over 17 years of experience in sales strategy, corporate client management, and government project execution. My specialization in Zoho CRM implementation has allowed me to help SMEs, banks, and service-based organizations streamline their sales processes and optimize their operations. I have a proven track record of translating complex sales workflows into efficient digital systems, which has significantly improved team performance and facilitated data-driven decision-making.

Throughout my career, I have designed and implemented Zoho CRM systems tailored to the unique needs of my clients. My approach includes customizing CRM modules to align with existing business workflows, delivering comprehensive user training, and developing adoption plans that ensure successful implementation. I have also conducted CRM audits and performance improvement strategies to maximize the utility of underutilized systems, ultimately driving efficiency and productivity.

Experience

Work history, roles, and key accomplishments

Current

CRM Consultant

Current

Independent

Jan 2018 - Present (7 years 7 months)

Designed and implemented Zoho CRM systems for SMEs, financial institutions, and service providers. Customized CRM modules to align with existing business workflows and sales team structures.

Zoho Data Migration

Manager/Deputy Manager – Corporate Sales & Tender

Bashundhara Industrial Complex Ltd.

Feb 2014 - Oct 2018 (4 years 8 months)

Managed institutional and MES-based accounts, handling tender documentation and client engagement. Played a key role in major infrastructure project supply coordination.

Corporate Sales Tender Management Client Relationship Management Project Coordination

Assistant Manager – Corporate Sales & Tender

Unique Cement Industries Ltd.

Jul 2011 - Jan 2014 (2 years 6 months)

Liaised with contractors, government engineers, and procurement teams to secure major project bids. Managed sales documentation and compliance requirements.

Corporate Sales Tender Management Sales Documents Compliance

Executive – Public Tender

Seven Circle (Bangladesh) Ltd.

Oct 2009 - Jun 2011 (1 year 8 months)

Focused on tender procurement and public sector relationship building. Managed sales documentation and compliance requirements.

Tender Management Sales Documents Relationship Building

Education

Degrees, certifications, and relevant coursework

American International University-Bangladesh

MBA, Marketing

Completed a Master of Business Administration with a specialization in Marketing. This program provided advanced knowledge in market analysis, strategic planning, and consumer behavior.

Tejgaon College, Dhaka

Bachelor of Commerce, Marketing

Obtained a Bachelor of Commerce degree with a focus on Marketing. The curriculum covered fundamental business principles, marketing strategies, and economic concepts.