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Browse beyond traditional resumes
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Customer service professional specializing in retention and multi-channel support.
Experience
Sales Representative
Foundever
Oct 2023 - Nov 2024 (1 year 1 month)
Blended Customer Service Rep
E-TeleConnect
Jun 2020 - Mar 2023 (2 years 9 months)
Dedicated customer service representative with strong communication skills.
Experience
Financial Service Representative
ProbeCx
Feb 2023 - Nov 2023 (9 months)
Financial Service Representative
ProbeCx
Jan 2023 - Jan 2024 (1 year)
Outbound Sales Representative
TSD Global
Jan 2023 - Feb 2023 (1 month)
Experienced and customer-focused Call Center Agent
Experience
Technical Support
Asurion
Dec 2024 - Mar 2025 (3 months)
Outreach Coordinator
Visaya Careers
Apr 2024 - Oct 2024 (6 months)
Experienced team leader specializing in sales and customer service.
Experience
Lead Generations Team Leader
In-call Systems Inc.
Jun 2024 - Jul 2024 (1 month)
Operations Team Leader
Transcom Worldwide - Iloilo
Jan 2024 - Jun 2024 (5 months)
Operations Team Leader
Telus International Philippines
Customer-focused call center agent delivering empathetic support and efficient problem resolution.
Experience
Smarthome Security Care Support
Telus Digital Philippines
Jan 2023 - Present (2 years 10 months)
Customer Care Support
Alorica Philippines
Mar 2020 - Dec 2020 (9 months)
Experienced virtual assistant and executive assistant delivering administrative excellence.
Experience
Executive Assistant
WeAssist - Patriot Holdings
Oct 2024 - Jan 2025 (3 months)
Executive Assistant
Atomic Carrots - Magic Inc
Jul 2022 - Jul 2024 (2 years)
Virtual Assistant
Spartan Medical
Dec 2019 - Jun 2022 (2 years 6 months)
Customer Service & Sales Specialist | Lead Generation Expert
Experience
Customer Service Representative
Amazon
Jul 2023 - Jul 2023 (0 months)
Customer Service & Sales Agent
Alorica
Mar 2021 - Mar 2022 (1 year)
Customer Service Representative
Concentrix
Aug 2021 - Oct 2021 (2 months)
Experienced Virtual Assistant
Experience
Cold Caller / Appointment Setter
BPO Setting
Customer Service Representative
Hotel Reservation
Dedicated customer service representative with strong communication skills.
Experience
Teammate
TaskUs
Jun 2022 - Present (3 years 5 months)
Chat Support Representative
Sykes Asia
May 2021 - Jan 2022 (8 months)
Customer Support Representative
Detail-oriented analyst with expertise in call center operations.
Experience
Dialer Manager
Legacy Troops
Feb 2022 - Mar 2023 (1 year 1 month)
Dialer Administrator / Analyst
Legacy Rebuild Properties
Jun 2021 - Feb 2022 (8 months)
Virtual Assistant/Operations Assistant
Blue Arrow Capital
Sep 2019 - Jul 2020 (10 months)
I am an appointment setter and customer service professional driving high-volume outreach and strong conversions.
Experience
Appointment Setter
Clean Slate Consulting
Aug 2025 - Present (3 months)
Customer Service Representative
Everise
Jun 2024 - Nov 2024 (5 months)
Customer Service Representative
TaskUs
Proven sales representative with expertise in lead generation and negotiation.
Experience
Account Executive
TaskUs Inc.
Apr 2024 - Aug 2024 (4 months)
Fraud Analyst
Concentrix CVG Philippines, Inc.
Sep 2023 - Jan 2024 (4 months)
Associate Customer Care
RMS Collect Philippines Inc.
Nov 2022 - Sep 2023 (10 months)
Experienced claims specialist with a focus on customer support.
Experience
Certified Collector
Illinois Collection Service - VA
Jul 2023 - Present (2 years 4 months)
Tech Support
Google Fi - Accenture
May 2021 - Jan 2023 (1 year 8 months)
Claim Specialist
Alorica Teleservices Inc
Nov 2016 - Apr 2021 (4 years 5 months)
Customer support specialist with expertise in e-commerce and B2B outreach.
Experience
Ecommerce Customer Support
Zerka
May 2023 - Nov 2024 (1 year 6 months)
Social Media Marketing Associate
CallboxInc.
Feb 2020 - Nov 2024 (4 years 9 months)
E-commerce Support
VXIGlobalSolutionsLLC
Motivated customer care specialist eager to transition into business assistance.
Experience
Member Service Representative
Concentrix
Apr 2024 - Apr 2025 (1 year)
Provider Service Representative
Concentrix
Sep 2023 - Mar 2024 (6 months)
Sales Representative
Quantrics Enterprises Inc.
Sep 2021 - Mar 2022 (6 months)
Detail-oriented virtual assistant with expertise in customer service.
Experience
Cold Caller/Lead Gen Specialist
Real Estate VA
Jan 2024 - Present (1 year 10 months)
Prior Authorization Specialist
Sykes/Foundever
Jan 2022 - Present (3 years 10 months)
Tech support pro passionate about solving problems and customer satisfaction.
Experience
Telemarketer Front Runner (Cold Caller)
Manila Marketing Group
Jan 2006 - Present (19 years 10 months)
Customer Service Representative
Foundever Inc. (Formerly Sitel)
Jan 2023 - Jan 2025 (2 years)
Dedicated administrative and customer service professional with diverse experience.
Experience
Admin / HR
AHPC INC.
Feb 2023 - Jan 2025 (1 year 11 months)
Medical Virtual Assistant
Freelance
Nov 2022 - Nov 2024 (2 years)
Customer Service Representative
Resultscx
Jan 2023 - Jul 2023 (6 months)
Motivated appointment setter specializing in cold calling and lead generation.
Experience
Appointment Setter
Innodez Engineering Company
Jan 2025 - Aug 2025 (7 months)
Marketing Assistant
ACAG Manufacturing Company
May 2023 - Jan 2024 (8 months)
Finance Volunteer
Calvary Baptist Church
May 2023 - Jan 2024 (8 months)
Dynamic telemarketing professional with over 3 years of experience.
Experience
Telemarketer / Lead Generation and Healthcare Specialist
BD BPO Solutions Inc
Jan 2017 - Present (8 years 10 months)
Customer Service Representative
Total Peripheral Group
Jan 2016 - Present (9 years 10 months)
Customer Service Representative
Alorica
Jan 2022 - Jan 2023 (1 year)
Customer Service Representative
Alorica
Jan 2022 - Jan 2023 (1 year)
Customer Service/Technical Support
Iqor
Jun 2019 - Apr 2022 (2 years 10 months)
Apr 2021 - Jun 2023 (2 years 2 months)
Quality Analyst
Hinduja Global Solutions
Apr 2015 - Apr 2021 (6 years)
Sales Closer
24/7 Customer Philippines
Jun 2009 - Jul 2013 (4 years 1 month)
Sales Representative
Concentrix
May 2017 - Mar 2019 (1 year 10 months)
Customer Service Representative
Expert Global Solutions
Jan 2015 - Jan 2017 (2 years)
Lead Generation Executive
Six Eleven Global Services
Feb 2020 - Jul 2020 (5 months)
GC Services
Aug 2020 - Dec 2020 (4 months)
Real Time Analyst
Stellar Philippines Inc.
Feb 2015 - Sep 2017 (2 years 7 months)
Flight Reservations Specialist
JETSTAR AIRWAYS
Sep 2014 - Feb 2015 (5 months)
Oct 2022 - Apr 2024 (1 year 6 months)
Virtual Assistant
Upwork
Jan 2021 - Jul 2021 (6 months)
Customer Service Representative
Sutherland Global Services Philippines, Inc.
Jul 2022 - Dec 2022 (5 months)
Piece Rate Repacker
CDO FOODSPHERE INC.
Sep 2019 - Dec 2020 (1 year 3 months)
Oct 2019 - Feb 2020 (4 months)
Customer Relations Officer
8990HousingDevelopmentCorporation
Jul 2018 - Sep 2018 (2 months)
Customer Service & Operations Specialist
JRQGlassandAluminumSupply
Jul 2016 - May 2018 (1 year 10 months)
Sales Representative
Quantrics Enterprises Inc.
Dec 2018 - Sep 2020 (1 year 9 months)
Customer Service Representative
Qualfon
Jan 2021 - Present (4 years 10 months)
Technical Support Representative
Foundever Inc. (Formerly Sitel)
Jan 2022 - Jan 2023 (1 year)
BPO Staff Outsourcing
Sound Connection Phils., Inc.
Jan 2022 - Jan 2022 (0 months)
Sales Representative
Apexone Business Outsourcing Solutions
May 2021 - Jan 2022 (8 months)
MAPEH Subject Teacher
AG Villaroya Technological Foundation Institute Incorporated
Jan 2014 - Present (11 years 10 months)