Open to opportunities

Giovanni Husain

@giovannihusain

Message

Customer-focused virtual assistant skilled in admin, communication, and remote client support.

Philippines

Message

What I'm looking for

I seek remote roles where I can provide administrative and customer support, improve processes, and grow within a collaborative, service-oriented team.

I am a reliable, customer-focused Virtual Assistant with extensive experience managing administrative tasks, scheduling, client interactions, and remote support that improves efficiency and drives business growth. I have a proven track record across customer service, data collection, appointment setting, and social media support roles, delivering timely solutions and maintaining accurate records.

Throughout my career I have handled cold calling, order placement, email/chat support, and data verification while supporting senior customers and busy teams. I excel at organization, critical thinking, time management, and lead generation, and I bring a tech-savvy, team-oriented approach to every engagement.

Experience

Work history, roles, and key accomplishments

Gourmet Operator / Support

Gogograndparent

Jan 2024 - Jan 2026 (2 years)

Assisted senior customers with placing restaurant orders, managing accounts, and arranging transportation, ensuring timely updates and reliable service coverage.

Customer Support Order Placement Account Management Scheduling Transportation Coordination Communication Problem Solving Time Management

Data Collection Specialist

Smart Apartment Data

Jan 2021 - Jan 2026 (5 years)

Conducted cold calls to leasing properties, collected and verified property details, and maintained accurate vacancy and listing information for the company website.

Cold Calling Data Collection Data Verification Data Entry Market Research CRM Attention To Detail Communication

Social Media Support Specialist

Newport Brows

Aug 2023 - Dec 2023 (4 months)

Responded to social media inquiries, scheduled esthetician appointments, and handled inbound/outbound calls to drive client engagement and bookings.

Social Media Support Customer Service Scheduling Inbound Calls Outbound Calling Client Engagement Communication

Customer Service Representative

DoorDash

Feb 2018 - Jan 2021 (2 years 11 months)

Placed outbound orders to restaurants and managed email/chat inquiries including refunds and missing orders, ensuring accurate processing and timely issue resolution.

Order Placement Email Support Live Chat Outbound Calling Communication Multitasking

VMware Solutions Appointment Setter

Runecast

Sep 2020 - Dec 2020 (3 months)

Performed cold outreach to IT organizations to promote security services, scheduled trial appointments, and managed follow-ups via email and chat to drive engagement.

Cold Calling Appointment Setting Lead Generation Email Communication Scheduling