Michelle Marie Cordova

Specialised in setting appointments for clients through cold calling and outreach. Managed calendars and scheduling to optimize client interactions.

Provided remote administrative support, managing emails, calendars, and organizing tasks. Ensured smooth administrative operations for clients.

Managed sales and renewal processes for clients, focusing on retaining business and driving growth. Utilized sales negotiation and upselling techniques to achieve targets.

Identified and pursued new business opportunities to expand the client base. Conducted cold calls and set appointments to generate qualified leads.

Focused on generating high-quality leads through targeted outreach and cold calling. Supported sales teams by scheduling appointments with prospective clients.

Focused on cold calling prospective clients to generate leads and set appointments. Supported staffing initiatives through targeted outreach.

Engaged in remote sales activities, including cold calling and closing deals. Worked as a freelance sales representative.

Provided comprehensive customer service with a focus on billing inquiries and support. Handled inbound and outbound calls while utilizing CRM and ticketing systems.

Delivered billing support via chat for Comcast and served as a guest specialist for Booking.com. Resolved customer issues and provided information through chat platforms.

Assisted customers with service, sales, and billing inquiries for T-Mobile. Applied sales techniques to promote services and resolve inquiries efficiently.

Engaged with customers to provide service and drive sales performance. Utilized sales techniques to meet targets and enhance customer satisfaction.

Provided direct customer support, resolving issues and answering inquiries. Utilized CRM and ticketing systems to manage interactions and ensure efficient service delivery.

Completed an Associate degree program focusing on computer programming fundamentals. Studied various programming languages and software development concepts.