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Create a company profile to connect with top remote employees.
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Browse beyond traditional resumes
Explore competitive salary expectations
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Client-focused customer service professional delivering exceptional support.
Experience
Customer Service Representative
Complete Contract Consulting Jamaica
Sep 2022 - Mar 2025 (2 years 6 months)
Senior Customer Service Supervisor
Ibex Co
Jun 2020 - Aug 2022 (2 years 2 months)
Cashier
Viridian Foods Limited
Dec 2017 - Aug 2019 (1 year 8 months)
Administrative Assistant
DCL Constructions And Landscaping Limited
Jun 2015 - Jul 2017 (2 years 1 month)
Customer service professional with expertise in dental industry support.
Experience
Customer Service Representative
Hinduja Global Solutions
Sep 2019 - May 2023 (3 years 8 months)
Dedicated customer service professional with strong sales and coaching skills.
Experience
Lead Customer Support Agent
VLBPO
Aug 2021 - Present (4 years 3 months)
Sales Representative
New Generation Contact Center
Jan 2021 - Jul 2021 (6 months)
Supervisor
AT&T
Aug 2019 - Mar 2020 (7 months)
Organized Success Coordinator focused on client engagement and retention.
Experience
Virtual Assistant & Client Onboarding
ArisePlatform–McGrawHill
May 2025 - May 2025 (0 months)
Technical Support Representative
Conduent
Jun 2023 - Jun 2025 (2 years)
Client Acquisition Specialist
itel
Dec 2022 - Jun 2023 (6 months)
45k-60k USD
Experienced customer service representative with a passion for client satisfaction.
Experience
B2B Technical Support Agent
Columbus Communication (FLOW)
Oct 2017 - Jan 2023 (5 years 3 months)
Customer Repair Supervisor
20k-30k USD
Experienced customer service professional with 7+ years of expertise in phone, chat, and email suppo
Experience
Customer Service Representative
Arise Jamaica
Apr 2024 - Oct 2024 (6 months)
Brand Advocate
Customer service representative improving retention and satisfaction through efficient CRM-driven support.
Experience
Customer Service Agent
Alorica / Verizon
Feb 2025 - Jun 2025 (4 months)
Customer Service Representative
Intouch CX / JCPenney
Aug 2023 - Jan 2025 (1 year 5 months)
Dedicated customer service representative with strong communication skills.
Experience
Customer Service Representative
Mary Mount High School
Feb 2024 - Feb 2024 (0 months)
Call Center Agent
Collective Solutions
Sep 2023 - Oct 2023 (1 month)
Billing and Retention Agent
Teleperformance
Feb 2022 - Sep 2023 (1 year 7 months)
Dedicated administrative assistant with strong customer service skills.
Experience
Customer Benefits Advisor
Sutherland Global Services
Feb 2022 - Present (3 years 9 months)
Disability and Leave HR Associate
Sutherland Global Services
Jan 2022 - Feb 2022 (1 month)
Detail-oriented Virtual Executive Assistant with proven organizational skills.
Experience
Quality Analyst
Island Outsourcing Limited (Itel)
May 2023 - Present (2 years 6 months)
Customer Service Representative
Island Outsourcing Limited (Itel)
May 2022 - Oct 2023 (1 year 5 months)
Customer support specialist delivering data accuracy, strong client relationships, and process improvements.
Experience
Customer Support Specialist
Gutzmore Concepts
May 2024 - Present (1 year 6 months)
Account Executive
Gutzmore Concepts
May 2023 - May 2024 (1 year)
Data Entry Clerk
5 Spiced!
Aug 2020 - Jan 2023 (2 years 5 months)
Customer success and sales professional with 7 years of experience.
Experience
Customer Support & Sales Specialist
Build A Sign
Oct 2021 - Jun 2024 (2 years 8 months)
Chat Reservations Agent
Unique Vacations Ltd. (Sandals & Beaches)
Jul 2021 - Oct 2021 (3 months)
Chat Reservations Agent
Unique Vacations Ltd. (Sandals & Beaches)
Dynamic Customer Support Rep with 9+ years of experience.
Experience
Appointment Setter
Patagon Consulting
Feb 2024 - Feb 2025 (1 year)
Sales Representative
Affordable Rent to Own
Jan 2024 - Mar 2024 (2 months)
Customer Support Agent
AT&T
Sep 2016 - Mar 2023 (6 years 6 months)
Adaptable customer support agent with graphic design expertise.
Experience
Graphic Designer
Freelance
Jan 2016 - Present (9 years 10 months)
Customer Support Agent
Not Specified
May 2019 - Jan 2025 (5 years 8 months)
Dedicated customer service professional with technical support expertise.
Experience
Technical Support Agent
Conduent Jamaica
Nov 2024 - Present (1 year)
Technical Support / Customer Service Agent
Concentrix Jamaica
Oct 2022 - Present (3 years 1 month)
3k-10k USD
Customer service professional experienced in retail, payments, and remote support.
Experience
Cashier
Superfoods Supermarket
Feb 2025 - Apr 2025 (2 months)
Cashier
KDL Agricultural Supplies
Jan 2023 - Dec 2023 (11 months)
Technical support advisor with a strong background in customer service.
Experience
Technical Support Advisor
Conduent
Aug 2023 - Apr 2024 (8 months)
Kitchen Chef
Brew’d Awakenings
Mar 2023 - Aug 2023 (5 months)
Back-office Technician
Sagility Health
Sep 2020 - Jul 2022 (1 year 10 months)
15k-25k USD
I am an experienced Customer Service Professional based in Jamaica.
Experience
Customer Service Representative/Loan Agent
Embassy Loans
Jul 2021 - May 2024 (2 years 10 months)
Customer Service Representative
Customer-focused professional with expertise in technical support.
Experience
Customer Service and Technical Support Rep
IbexGlobal
Oct 2021 - Present (4 years 1 month)
Marketing Specialist
Monetizer Ltd
Jun 2013 - Jun 2013 (0 months)
I am a customer service professional skilled in sales and technical support.
Experience
Phone Sales Representative
Activate Talent
Sep 2024 - Present (1 year 2 months)
Customer Service Representative
24-7 IntouchCX
Feb 2021 - Present (4 years 9 months)
Customer Service Representative
Consultant
Sutherland Global Services
Sep 2017 - Aug 2019 (1 year 11 months)
Promoter
Pacific Tobacco Company
Sep 2016 - Feb 2017 (5 months)
Executive Client Support
Sagility
Jan 2021 - Dec 2022 (1 year 11 months)
E-Services
Apr 2014 - Jan 2017 (2 years 9 months)
Sagility
Aug 2021 - Jan 2024 (2 years 5 months)
Billing/Technical Support Representative
Itelbpo
Sep 2020 - Jun 2021 (9 months)
Customer Service Representative
Conduent
Jul 2018 - Aug 2020 (2 years 1 month)
Customer Service Representative
VXI Jamaica
Jun 2017 - Jul 2018 (1 year 1 month)
Promotion Officer/Optical Dispenser
Optical Solutions
Mar 2021 - Oct 2021 (7 months)
Marketing Assistant
Skiview Technologies
Apr 2020 - Feb 2021 (10 months)
Technical Support Agent
Sutherland Global Services
Jan 2021 - Jan 2022 (1 year)
Assistant Marketing Officer (Intern)
National Housing Trust
Sep 2018 - Sep 2019 (1 year)
Apr 2019 - Jul 2020 (1 year 3 months)
Tier 2 Technical Support / Acting Team Lead
Teleperformance
Aug 2018 - Mar 2019 (7 months)
Technical Support & Customer Experience Associate
Conduent
Aug 2017 - Aug 2018 (1 year)
Loan Advisor
Sutherland Global Services
Dec 2021 - Present (3 years 11 months)
Customer Care Agent/ Brand Advocate
Hinduja Global Solutions
May 2018 - Present (7 years 6 months)
Cashier
Mega Mart
Feb 2021 - Nov 2023 (2 years 9 months)
Café Attendant
Brew’d Awakenings
Mar 2018 - Aug 2019 (1 year 5 months)
Advantage Communications Inc
Oct 2020 - Jan 2021 (3 months)
Etech Global Solutions
Jul 2018 - Jun 2019 (11 months)
Customer Service Representative
Collective Solutions
Apr 2017 - Apr 2018 (1 year)
Sales Representative
Elephant Group / Centerfield
Feb 2016 - Feb 2017 (1 year)