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Create a company profile to connect with top remote employees.
Find highly qualified candidates
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Browse beyond traditional resumes
Explore competitive salary expectations
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KWDedicated Virtual Assistant with 10 years of experience in customer service.
Experience
Outbound Caller
Viz Innovations
Aug 2024 - Present (1 year 3 months)
Appointment Setter
Pro Ace Heating & Air Conditioning
Mar 2022 - May 2023 (1 year 2 months)
Sales/Customer Service Representative
EasyHomeOwnership
Jan 2017 - Jun 2021 (4 years 5 months)
Virtual Assistant
Web & Co
Aug 2017 - Jul 2018 (11 months)
RAJamaica35k-60k USD
I am a senior customer success, and digital marketing professional based in Jamaica .
Experience
RESenior Customer Success Coordinator
RealDecoy
Dec 2019 - Present (5 years 11 months)
SS
CUDedicated customer service specialist with strong relationship-building skills.
Experience
Customer Service Representative
24-7 Intouch Cx
Sep 2022 - Dec 2022 (3 months)
Customer Service Representative
Advanced Contact Center Technologies
Jun 2021 - May 2022 (11 months)
Customer Service Representative
TSDedicated professional seeking personal and professional growth.
Experience
ARChat Resource Support
Arise
Jun 2023 - Present (2 years 5 months)
Customer Service Agent
NICE Global
Collection Agent
Dedicated Customer Service Representative with strong communication skills
Experience
Customer Care Specialist
VL BPO
May 2023 - Present (2 years 6 months)
Technical Support Agent
Sutherland Global Services
Feb 2022 - Jul 2022 (5 months)
Customer Care Specialist
Sutherland Global Services
MMReliable customer service professional with 6 years of experience.
Experience
Security Associate
Sutherland Global Services
Aug 2018 - Nov 2023 (5 years 3 months)
Customer Service Representative – Billing & Tech Support
Sutherland Global Services
Aug 2017 - Aug 2018 (1 year)
Technical Advisor / Workforce Analyst
MYAdaptable customer support professional with extensive service experience.
Experience
Customer Service Representative
Hinduja Global Solutions
Jun 2024 - Jul 2024 (1 month)
Customer Service Representative
Concentrix
Dec 2023 - Apr 2024 (4 months)
Customer Service Representative
Sutherland Global Solutions
Jul 2022 - Jul 2023 (1 year)
SIResults-oriented Customer Service Specialist with strong problem-solving skills.
Experience
Trainer and Leadership Apprentice
Support Services Group
Jul 2024 - Present (1 year 4 months)
Fraud and Customer Support Specialist
Support Service Group
Sep 2022 - Present (3 years 2 months)
SWA dedicated IT support professional with strong problem-solving skills.
Experience
Help Desk Support Associate
KPMG JESS
Sep 2022 - Present (3 years 2 months)
Administrative Assistant
Musson Jamaica Ltd
Jan 2022 - Sep 2022 (8 months)
Executive Assistant and IT Technician
GGJamaica12k-15k USD
Dedicated customer support professional with training and leadership experience.
Experience
Phone Order Entry Agent
Franchisees First Pizza Hut
May 2024 - May 2025 (1 year)
Customer Support/Trainer
JSTech-savvy individual with strong communication and attention to detail.
Experience
Computer Technical Support
NTEI National Tool and Engineering Institute
Aug 2023 - Present (2 years 3 months)
Entrepreneurship Performance
One Way Academy
Sep 2020 - Aug 2021 (11 months)
SMDedicated customer service and sales professional with 3+ years experience.
Experience
Sales Executive
FlashCreate.Co
Dec 2024 - Apr 2025 (4 months)
Sales Representative
Mangrovian Travel & Health Insurances
Apr 2023 - Oct 2024 (1 year 6 months)
Customer Service Representative
Sutherland Global Services
Nov 2020 - Mar 2023 (2 years 4 months)
Reliable personal assistant delivering administrative support, scheduling, and creative digital design.
Experience
Parish Secretary
Portland 4-H Club
Jun 2024 - Sep 2024 (3 months)
Office Attendant
Portland 4-H Club
Apr 2024 - May 2024 (1 month)
Personal Assistant
Sheba88
Jan 2017 - Jan 2024 (7 years)
LRDedicated administrative professional with strong organizational skills.
Experience
Customer Service Representative
Startek
Dec 2022 - Mar 2024 (1 year 3 months)
Customer Service Agent
SSG
Sep 2023 - Dec 2023 (3 months)
Data Collector
SDC
Aug 2021 - Sep 2021 (1 month)
KDSupport professional with 4+ years in executive assistance.
Experience
Front Office Administrator
Express Fitness
Mar 2023 - May 2025 (2 years 2 months)
Administrative Assistant
The Gleaner Company
Mar 2021 - Feb 2023 (1 year 11 months)
Airbnb Brand Advocate/Quality Analyst
Sutherland Global Services
Dec 2019 - Feb 2021 (1 year 2 months)
Well-rounded and people-oriented with over 17 years of customer service experience.
Experience
Customer Service Representative II
Conduent
Nov 2021 - Dec 2022 (1 year 1 month)
Spa Supervisor and Assistance Watersports Manager
RIUPalaceTropicalBay&Spa
Jul 2011 - Feb 2020 (8 years 7 months)
Spa Receptionist and Spa Front Desk Supervisor
RIUPalaceTropicalBay&Spa
Results-oriented Senior Support Associate with strong communication skills.
Experience
Senior Support Associate
Clipboard Health
Jan 2023 - Present (2 years 10 months)
Senior Support Ambassador
Sutherland Global
Jan 2022 - Present (3 years 10 months)
Customer Service Representative
I am a Customer Support and Operations Manager driving KPI, SLA, and team performance improvements.
Experience
Customer Support Supervisor
Mudflap
Jan 2024 - Present (1 year 10 months)
COISP Lead Agent
Concentrix
Jan 2020 - Jan 2024 (4 years)
DLCustomer Service & Ticketing Supervisor
Customer Support Specialist with 9+ years delivering technical support, retention, and CRM expertise.
Experience
Customer Support Specialist
BDP Call Centre
Feb 2021 - Aug 2025 (4 years 6 months)
Customer Support Specialist
Global Gateway Call Centre
Dec 2018 - Jan 2021 (2 years 1 month)
Customer Service Representative
HGS Call Centre
Mar 2016 - Nov 2018 (2 years 8 months)
KUDedicated customer service representative with a passion for client satisfaction.
Experience
Customer Service Representative
Rozenhaus Hotels and Condos
Jan 2022 - Present (3 years 10 months)
Customer Service Chat Support
Airbnb
Jan 2021 - Dec 2022 (1 year 11 months)
File Clerk
Senior Consultant (SME)
Sutherland Golbal Services
Nov 2013 - Jul 2016 (2 years 8 months)
Contax 360 BPO
Sep 2021 - Oct 2021 (1 month)
ALLIANCE ONE
Customer Service Agent
Conversion International
Customer Service Agent
24/7 Intouch
May 2021 - Aug 2021 (3 months)
Xerox Company Limited
Mar 2014 - Jul 2017 (3 years 4 months)
Customer Service Representative
Ibex (Amazon Account)
Mar 2021 - Nov 2021 (8 months)
Customer Service Representative
Advantage Communications
Apr 2020 - Dec 2020 (8 months)
Email Support Specialist
Support Service Group
Oct 2021 - Present (4 years 1 month)
Customer Service Specialist
Sutherland Global Services
Nov 2018 - Present (7 years)
Calls Center Kingston Pros Ltd
Jul 2021 - Oct 2021 (3 months)
Customer Care Advisor
Finbiz (Bank of Nova Scotia)
Jan 2020 - May 2021 (1 year 4 months)
Hinduja Global Solutions
Apr 2021 - Mar 2025 (3 years 11 months)
Technical Support Representative
Advantage Communications
Jan 2020 - Nov 2020 (10 months)
Customer Care Representative
Sutherland Global
Oct 2019 - Dec 2019 (2 months)
Temporary Partner – Human Resource Dept.
Caribbean Cement Company Ltd.
Jun 2018 - Sep 2018 (3 months)
Primary and Junior High Education
Mico Practicing Primary and Junior High
Sep 2017 - Jul 2020 (2 years 10 months)
High School Education
St. Richards
Sep 2017 - Nov 2017 (2 months)
Cashier & Courtesy Helper
MegaMart
Aug 2019 - Nov 2020 (1 year 3 months)
Secretary
Henzel Patterson Auto Garage
Feb 2017 - Dec 2017 (10 months)
Assistant to Vice Principal
Old Harbour Primary School
Oct 2016 - Dec 2016 (2 months)
Jan 2011 - Jul 2011 (6 months)
Spa Receptionist and Spa Supervisor
SandalsNegrilBeachResort&Spa
Feb 2008 - Jan 2009 (11 months)
Spa Relaxation Specialist and Nail Technician
SandalsNegrilBeachResort&Spa
Jan 2003 - Feb 2008 (5 years 1 month)
IBEX Global
Jan 2021 - Present (4 years 10 months)
Junior Auditor
Smith & Associates LTD
Jan 2021 - Present (4 years 10 months)
Delta Air Lines
Jan 2019 - Jan 2020 (1 year)
SGCustomer Service Agent
Sutherland Global
Jan 2018 - Jan 2019 (1 year)
Highgate Police Station
Jan 2011 - Dec 2011 (11 months)
Script Writer/Data Entry/Social Media Personnel
CSWP
