Duvorn MorganDM
Open to opportunities

Duvorn Morgan

@duvornmorgan

Adaptable customer support agent with graphic design expertise.

Jamaica

What I'm looking for

I am looking for a role that allows me to leverage my customer service and design skills while fostering growth and creativity.

I am a highly motivated and adaptable individual with a passion for learning and growth. My experience as a Customer Support Agent has equipped me with the skills to meet challenges head-on while delivering high-quality results. I pride myself on my commitment to efficiency, creativity, and maintaining a professional standard in every task I undertake.

In my role as a Customer Support Agent from 2019 to 2025, I provided assistance through various channels, including DMs, emails, and live chats, ensuring high satisfaction levels for VIP user accounts. Additionally, I contributed to the development and implementation of customer service policies, all while maintaining a professional demeanor in high-pressure environments. As a Freelance Graphic Designer since 2016, I have designed logos and marketing materials for diverse clients, working closely with them to bring their visual concepts to life.

Experience

Work history, roles, and key accomplishments

FR
Current

Graphic Designer

Freelance

Jan 2016 - Present (9 years 5 months)

Designed logos and marketing materials for various clients, including businesses and events. Collaborated closely with clients to realize their visual concepts while ensuring timely delivery and brand consistency.

NS

Customer Support Agent

Not Specified

May 2019 - Jan 2025 (5 years 8 months)

Provided assistance through DMs, emails, live chats, and member verifications. Managed VIP user accounts and ensured high satisfaction levels. Contributed to the development and implementation of customer service policies while maintaining professionalism in high-pressure environments.

Education

Degrees, certifications, and relevant coursework

SS

St. Elizabeth Technical High School

CSEC, General Education

2002 - 2010

Completed CSEC subjects with a focus on Information Technology, Business Principles, and various sciences, demonstrating a strong foundation in both technical and analytical skills.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Duvorn Morgan - Graphic Designer - Freelance | Himalayas