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Create a company profile to connect with top remote employees.
Find highly qualified candidates
Promote your company values
Browse beyond traditional resumes
Explore competitive salary expectations
Filter by visa requirements
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Dynamic Operations Manager with a track record of exceeding client KPIs.
Experience
Operations Manager – Account Management
Sutherland Global
Feb 2022 - Present (3 years 9 months)
Team Manager – Account Management
Sutherland Global
Feb 2020 - Present (5 years 9 months)
Collections Team Manager – Account Management
Fusion BPO Services
Oct 2018 - Present (7 years 1 month)
Customer Service Agent
IBEX Global
Oct 2016 - Present (9 years 1 month)
Customer-focused collections and customer service professional delivering measurable results.
Experience
Loans Collection Officer
Sutherland Global
Dec 2024 - Jun 2025 (6 months)
Customer Service Agent
IBEX
Oct 2023 - Jul 2024 (9 months)
Bearer & Sales Agent
Gem Palace Financial Services
Jun 2022 - Sep 2023 (1 year 3 months)
RBCustomer service representative with strong communication and problem-solving skills.
Experience
Customer Service Representative
Teleperformance
Jan 2018 - Feb 2018 (1 month)
Customer Service Representative
Advanced Call Centre Technologies
Jan 2016 - Dec 2016 (11 months)
VTDetail-oriented professional with expertise in customer service and administration.
Experience
Claims Officer
Canopy Insurance Limited
Jul 2022 - May 2023 (10 months)
Client Support Associate
Sagicor Group Jamaica Limited
Oct 2018 - Jul 2022 (3 years 9 months)
Investment Client Services Associate
Experienced project administrator with a strong background in operations management.
Experience
Project Administrator
National Health Fund
Oct 2023 - Present (2 years 1 month)
Money Manager/Voucher Examiner
United States Embassy
Oct 2016 - Aug 2023 (6 years 10 months)
Accounting Technician
National Library of Jamaica
Passionate Customer Success professional dedicated to exceptional client experiences.
Experience
Customer Success Manager
InkLaunch
Nov 2023 - Present (2 years)
Client Experience Coordinator
Liberate Real Estate
Jan 2022 - Nov 2023 (1 year 10 months)
AHDedicated virtual assistant with extensive customer service experience.
Experience
Virtual Assistant
Josh Yowell - Expert Realty Maryland
Sep 2023 - Oct 2023 (1 month)
Virtual Assistant
Marlene Weaver - You 1st Realty
Feb 2023 - May 2023 (3 months)
Remote Inside Sales Agent/CSR
Easy VA Outsourcing
NLDetail-oriented investment officer with strong problem-solving skills.
Experience
Senior Investment Officer
Victoria Mutual Building Society
Jan 2016 - Present (9 years 10 months)
VP of Finance (Volunteer)
Project Management Inst. Ja. Chapter
Jan 2015 - Present (10 years 10 months)
Experienced Executive Assistant and Data Director with operational expertise.
Experience
Senior Accounts Specialist
Sutherland Global
Jan 2023 - Present (2 years 10 months)
Executive Auto Finance and Collections Assistant
Sutherland Global
Jan 2021 - Dec 2023 (2 years 11 months)
Engagement Coordinator
NSStaffing strategist and recruiting manager specializing in BPO workforce optimization.
Experience
Recruiting Manager
RemoteReps
Aug 2021 - Oct 2024 (3 years 2 months)
Recruiting Manager
Inex Power
Apr 2024 - Aug 2024 (4 months)
Agent
Sutherland Global Services
Jan 2019 - Dec 2021 (2 years 11 months)
GGI am a strategic data analytics leader driving business impact through BI, advanced analytics, and automation.
Experience
KJData Analysis Manager
KPMG JESS
Oct 2024 - Jul 2025 (9 months)
Sales Intelligence Manager
Flow
Nov 2022 - Sep 2024 (1 year 10 months)
Business Intelligence Associate Manager
Flow
Aug 2019 - Nov 2022 (3 years 3 months)
AGExperienced engineer specializing in process improvement and data analytics.
Experience
Plant Operator
Massy Gas Products Limited
Jan 2023 - Present (2 years 10 months)
Production Supervisor
Island Dairies Limited
Dec 2018 - Jan 2023 (4 years 1 month)
Results-driven Network Operations Manager with extensive experience in network infrastructure.
Experience
Network Operations Manager
Conduent
Apr 2019 - Present (6 years 7 months)
Senior Network Engineer
Conduent
Feb 2015 - Apr 2019 (4 years 2 months)
Systems Administrator
ADS Global Limited
Human Resource professional specializing in recruitment, performance management, and employee development.
Experience
Human Resource Development Officer
Unknown
Mar 2024 - Present (1 year 8 months)
Human Resource Officer
Cannabis Licensing Authority
Jul 2019 - Present (6 years 4 months)
Acting HR Director
SFHR professional skilled in recruitment and employee relations.
Experience
Corporate Recruiter
Segoso Caribbean
Oct 2024 - Present (1 year 1 month)
Social/Digital Media & Engagement Coordinator
Contact Point 360
Oct 2023 - Oct 2024 (1 year)
Human Resource Recruiter
Remote-ready Customer Service professional with 5+ years of experience.
Experience
Claims Officer
General Accident Insurance
Feb 2024 - Jun 2025 (1 year 4 months)
Senior Customer Service Officer
Singer Jamaica Limited
Jul 2022 - Jan 2024 (1 year 6 months)
Customer Service Representative
Conduent
May 2018 - Jun 2022 (4 years 1 month)
SMA delivery-focused Business Analysis/Product Owner and consulting professional
Experience
ABProduct Owner/ Business Analyst
Abbeyfield
Mar 2024 - Jun 2024 (3 months)
WA
CWDetail-oriented professional with strong customer service and administrative skills.
Experience
Administrative Assistant
Ministry of Labour
Sep 2023 - Dec 2024 (1 year 3 months)
Sales Representative
Hinduja Global Solutions
Oct 2021 - Sep 2023 (1 year 11 months)
Cashier
Courts Unicommer
Mar 2020 - Oct 2021 (1 year 7 months)
TISenior customer support specialist with strong CRM, QA, and remote team leadership experience.
Experience
Sr. Customer Support Specialist
The Savings Group
May 2025 - Present (6 months)
Data Entry Specialist
Medical Licensing LLC
Feb 2024 - Jan 2025 (11 months)
Customer Service Representative
TWDetail-oriented accounting manager with strong analytical skills.
Experience
Accounting Manager
TBS Distribution - The Beauty Spot Ltd
Feb 2023 - Present (2 years 9 months)
Accounting Officer
Betco Premier Ltd
Jan 2014 - Jan 2023 (9 years)
Accounts Technician
Irons Accounting Services
Sagicor Investments Jamaica Limited
Sep 2021 - Dec 2021 (3 months)
Jan 2014 - Sep 2016 (2 years 8 months)
Director of Operations
Jade Gases
May 2013 - Aug 2016 (3 years 3 months)
Office Manager/Accounting Officer
Grasoma Business Solutions Ltd.
May 2008 - Mar 2011 (2 years 10 months)
Jan 2022 - May 2022 (4 months)
Outbound Remote CSR
Work at Home Jamaica
Jul 2021 - Jan 2022 (6 months)
Brand Advocate
HGS LTD
Jun 2021 - Jul 2021 (1 month)
Accounting Officer
Proven Wealth Limited
Mar 2013 - Jan 2016 (2 years 10 months)
Assistant Project Manager (Volunteer)
Project Management Inst. Ja. Chapter
Jan 2013 - Jan 2015 (2 years)
Accounts Payables Clerk
JN General Insurance
Jan 2007 - Mar 2013 (6 years 2 months)
Sutherland Global
Jan 2017 - Dec 2023 (6 years 11 months)
Assistant Property Manager
Olive Tree Management
Jan 2021 - Dec 2022 (1 year 11 months)
Executive Assistant and Accountant
Apps Access Electronic Solutions Limited
Jan 2016 - Dec 2017 (1 year 11 months)
Sales Agent
Rent to Own
Jan 2018 - Dec 2020 (2 years 11 months)
Agent
Hinduja Global Services
Jan 2017 - Dec 2018 (1 year 11 months)
Business Intelligence Analyst
Flow
Aug 2017 - Jul 2019 (1 year 11 months)
Senior Data Projects Executive
Digicel
Sep 2016 - Jul 2017 (10 months)
Apr 2014 - Feb 2015 (10 months)
Unknown
Oct 2024 - Mar 2025 (5 months)
Administrative Assistant
United Church in Jamaica and the Cayman Islands
Apr 2017 - Jul 2019 (2 years 3 months)
Administrative Assistant
Office of the Prime Minister
Oct 2016 - Mar 2017 (5 months)
Contact Point 360
Oct 2022 - Oct 2023 (1 year)
Recruiter
Conduent
May 2022 - Oct 2022 (5 months)
Human Resource Manager
50/50 Lounge Limited
Nov 2021 - Apr 2022 (5 months)
Administrative / Cashier
K&M Meat and Grocery
Jan 2016 - Dec 2018 (2 years 11 months)
Digital Engagement Specialist
WLGA Welsh Local Government Authority
Jan 2024 - Mar 2024 (2 months)
ALDigital and CRM Business Analyst
Agiliys Limited
Sep 2021 - Nov 2022 (1 year 2 months)
WCDigital Lead Business Analyst
Worcestershire County Council
Jun 2021 - Sep 2021 (3 months)
ACSenior Business Analyst/Product Owner
Ashfield District Council
Teller
Community and Workers of Jamaica Co-operative Credit Union
Jan 2019 - Mar 2020 (1 year 2 months)
Ibex Global
Feb 2023 - Jan 2024 (11 months)
Sales Representative
Singer Jamaica Limited
Dec 2022 - Jan 2023 (1 month)
Customer Service Representative
Ibex Global
Jun 2021 - Nov 2022 (1 year 5 months)
Oct 2012 - Dec 2013 (1 year 2 months)
Operations Assistant
TG's Enterprise
Oct 2011 - Jan 2013 (1 year 3 months)
Accounting/Pre-screening Officer
O.B.F. Finance Co. Ltd. (T/A New Era Finance Ltd.)
Jan 2006 - Dec 2007 (1 year 11 months)
