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Create a company profile to connect with top remote employees.
Find highly qualified candidates
Promote your company values
Browse beyond traditional resumes
Explore competitive salary expectations
Filter by visa requirements
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OMJamaica80k-120k USD
I am a Senior Customer Service Specialist based in Kingston Jamaica. I have several experiences.
Experience
JABuyer Recruitment Coordinator
Jamaica Manufacturers and Exporters Association
Jan 2023 - Jun 2023 (5 months)
GLCustomer Service and Quality Assurance Officer
Guardian Life Limited
Sep 2019 - Jun 2020 (9 months)
Customer and Passenger Service Officer
AJAS
Dec 2018 - Aug 2019 (8 months)
LBDetail-focused customer service and quality management professional.
Experience
Customer Retention Manager
Sutherland
Jan 2023 - Present (2 years 10 months)
Subject Matter Expert
Sutherland
Apr 2022 - Dec 2022 (8 months)
Customer Retention Associate
Sutherland
SEPassionate marketing professional specializing in content creation and brand strategy.
Experience
Freelance UGC Creator
Self Employed
Jan 2024 - Present (1 year 10 months)
Founder
Raven’s Creative Co.
Jan 2023 - Present (2 years 10 months)
Accounting Intern
JSDetail-oriented healthcare professional with expertise in medical administration.
Experience
Medical Receptionist
Advanced Hearing Center
May 2022 - Jan 2025 (2 years 8 months)
Medical Receptionist
BeautyFix Medspa
May 2018 - Feb 2019 (9 months)
Medical Receptionist
Dr. Osei TuTu Dermatology
Dec 2017 - Apr 2018 (4 months)
Detail-oriented manager and analyst with strong leadership skills.
Experience
Forecasting & Scheduling Senior Analyst
Itel
Jan 2023 - Oct 2023 (9 months)
Project Manager
Orba Technology Holdings
Dec 2021 - Mar 2023 (1 year 3 months)
Workforce Management Analyst
Itel
Nov 2018 - Dec 2022 (4 years 1 month)
Experienced BPO Executive with a focus on client satisfaction and growth.
Experience
Managing Director
JamVirt Ideal Solutions
Nov 2023 - Present (2 years)
Country Manager
Continuum Global Solutions
Mar 2022 - Oct 2023 (1 year 7 months)
Client and Operations Director
Teleperformance
SHFinance professional with expertise in operations and project management.
Experience
Head of Finance & Operations
STAR Foundation
Jun 2024 - Present (1 year 5 months)
Head of Finance & Operations
STAR Foundation
Jun 2024 - Present (1 year 5 months)
SCSelf-motivated and progress-driven Analyst specialized in Security Operations and Risk Management.
Experience
Snr Information Security Analyst
CIBC Caribbean
Nov 2023 - Present (2 years)
RDSeasoned Security Analyst with expertise in threat detection and mitigation.
Experience
Security Administrator
VM Group Jamaica
Jan 2022 - Present (3 years 10 months)
IT Support Officer
VM Group Jamaica
Feb 2020 - Jan 2022 (1 year 11 months)
IT Technician
TotalEnergies Marketing Jamaica
Dedicated customer service representative with strong communication skills.
Experience
Collection Agent
Radius Global Solutions
Jan 2022 - Present (3 years 10 months)
Customer Service Representative
Teleperformance
Jan 2022 - Feb 2022 (1 month)
PRKnowledgeable financial accountant with expertise in multi-currency reconciliation.
Experience
Regional Accounts Assistant
Caribbean Jobs
Jun 2021 - Present (4 years 5 months)
Acting Disbursement Supervisor
National Land Agency
Aug 2020 - Jun 2021 (10 months)
Assistant Accountant
LSResults-oriented airport manager with a focus on customer service excellence.
Experience
Airport Manager
Copa Airlines
Oct 2014 - Dec 2023 (9 years 2 months)
Customer Service Duty Manager
Flight Support Limited
May 2012 - Oct 2014 (2 years 5 months)
Customer Service Agent
Caribbean Airlines
Jul 2011 - May 2012 (10 months)
MSCustomer support and fraud prevention specialist skilled in remote technical troubleshooting and CRM systems.
Experience
Order Processing Specialist
SSG Jamaica
May 2025 - Aug 2025 (3 months)
Fraud & Retention Specialist
SSG Jamaica
Aug 2024 - May 2025 (9 months)
Data Entry Specialist
Confidential E-Commerce Client
Oct 2024 - Feb 2025 (4 months)
BMDedicated administrative professional focused on efficiency and organization.
Experience
Records Management Assistant
Decameron Club Caribbean
Apr 2023 - Mar 2024 (11 months)
Machine Operator
Four Diamond Linen Service
Jan 2020 - Jan 2023 (3 years)
Record-Keeping Manager
Amritt’s Restaurant & Sports Lounge
I am a motivated payroll professional with strong customer service and payroll expertise.
Experience
COPayroll Analyst
Conduent
Dec 2018 - Present (6 years 11 months)
COPayroll Associate
Conduent
Jan 2018 - Dec 2018 (11 months)
COCollections Agent
Conduent
Experienced customer service professional skilled in teller operations and team leadership.
Experience
Customer Service Representative
Stoplight Wholesale
Jan 2022 - Jan 2025 (3 years)
Customer Service Representative
Paper Gold Ltd
Jan 2015 - Jan 2021 (6 years)
TTCustomer-focused hospitality and collections professional with strong service skills.
Experience
Collection Agent
Teleperformance Freeport
Jun 2025 - Aug 2025 (2 months)
Front Desk Agent
Village Court Restaurant
Nov 2023 - Nov 2023 (0 months)
MJExecutive Assistant | 15+ yrs experience |Admin, CRM, Finance & Ops | Efficiency & Workflow Expert
Experience
Executive Assistant
Bramking Business Services Limited
Mar 2014 - Present (11 years 8 months)
Administrative Assistant
Bramking Investments Limited
Jan 2011 - Mar 2014 (3 years 2 months)
CDCustomer-focused sales and quality controller skilled in training, engagement, and performance optimization.
Experience
Senior Executive Sales Chatter
Preach Agency
Jan 2023 - Mar 2025 (2 years 2 months)
Sales Representative
Courts Jamaica
Jan 2019 - Jan 2020 (1 year)
Customer Service Representative
CHExperienced accountant skilled in financial reporting and data analysis.
Experience
DLAsset Accountant
Digicel Jamaica Ltd
Nov 2022 - Present (3 years)
Data Cleanse Analyst
Digicel Jamaica
Apr 2021 - Nov 2022 (1 year 7 months)
GLReconciliation Officer
Mar 2018 - Mar 2022 (4 years)
Airline Reservation Specialist
Conduent
Mar 2014 - Nov 2017 (3 years 8 months)
Collections Expert
Teleperformance
Jun 2011 - Dec 2013 (2 years 6 months)
GraceKennedy Money Services
Jul 2024 - Jul 2024 (0 months)
HR Compliance Junior Officer
KPMG
Sep 2023 - May 2024 (8 months)
Pharmacy Technician
Capsule Pharmacy
Dec 2016 - Dec 2017 (1 year)
Junior Project Manager
Scopic
Jul 2014 - Mar 2019 (4 years 8 months)
Junior Project Manager & Expert Researcher
Mobile Works/LeadGenius
Jul 2014 - Dec 2018 (4 years 5 months)
Sep 2020 - Apr 2022 (1 year 7 months)
Site and Operations Director
Centerfield Media
Feb 2019 - Sep 2020 (1 year 7 months)
Associate Director Client Services Manager
VXI Global Solutions
Jun 2017 - Feb 2019 (1 year 8 months)
Finance and Operations Manager / Financial Systems and Training – Support
FHI 360/USAID
Jul 2023 - May 2024 (10 months)
Finance and Operations Manager
FHI 360/USAID
Mar 2023 - Jun 2023 (3 months)
Snr. Finance and Operations Officer
FHI 360/USAID
Dec 2020 - Feb 2023 (2 years 2 months)
SOC Analyst
Fujitsu Caribbean (Trinidad) Limited
Aug 2020 - Sep 2023 (3 years 1 month)
Technical Officer
RHAND Credit Union
Oct 2019 - Jul 2020 (9 months)
Mar 2017 - Jan 2020 (2 years 10 months)
Kingsbridge Business Services Centre
Mar 2019 - Apr 2020 (1 year 1 month)
Senior Disbursement Officer
National Land Agency
Jul 2018 - Mar 2019 (8 months)
Disbursement Officer
National Land Agency
Apr 2016 - Jul 2018 (2 years 3 months)
Customer Service Supervisor
AJAS Limited
Aug 2007 - Jul 2011 (3 years 11 months)
English Language Assistant
University of Pamplona
Aug 2006 - Aug 2007 (1 year)
Telecommunications Specialist
Concentrix Jamaica
Feb 2021 - Aug 2024 (3 years 6 months)
IT Help Desk Support
Freelance
Jan 2022 - Dec 2023 (1 year 11 months)
Jan 2019 - Jan 2020 (1 year)
Customer Service Agent
Alorica
Jan 2018 - Jan 2019 (11 months)
Aug 2015 - Oct 2017 (2 years 2 months)
Bartender / Server
West Palm Restaurant and Bar
Jun 2014 - Aug 2015 (1 year 2 months)
Sutherland Global
Grace Kennedy Ltd
Sep 2019 - Apr 2021 (1 year 7 months)
KJTime and Expense Compliance Officer
KPMG Jamaica
May 2018 - Jul 2019 (1 year 2 months)
SJAccounting Officer (Bank Reconciliation)
Statistical Institute of Jamaica
Mar 2017 - Jun 2018 (1 year 3 months)
