Ashley Kinshasa Harris

Managed emails, scheduled appointments, conducted online research, and performed data entry tasks for a real estate broker.

Provided administrative support through email management, appointment setting, and online research for a real estate professional.

Reached out to educational institutions to offer CDA programs, tracked client information, and organized inspections.

Conducted surveys and informed constituents about new legislation, utilizing CRM platforms for effective communication.

Engaged with customers over the phone to verify information, assist with account changes, and promote new products.

Processed money transfer transactions and bill payments while providing exceptional customer service to a diverse clientele.

Handled customer queries, managed incoming forms, and performed accounting tasks using SAGE 400, ensuring compliance with company policies.

Assisted in the procurement process for restaurants, created invoices using Excel, and interacted with customs brokers to ensure compliance with storage requirements.

Managed customer service inquiries and inventory tasks, ensuring accurate parts were located for repairs. Demonstrated strong attention to detail in handling customer complaints and documentation.

Completed a certificate program in Graphic Design and Web Design and Development, gaining skills in visual communication and web technologies.

Studied CAPE Unit 1 subjects including Management of Business, Sociology, and Communication Studies, focusing on business principles and social sciences.

Activities and societies: Participated in the Interact Club as Assistant Secretary and served as 5th Form House Representative.

Completed secondary education with a focus on subjects such as English Language, English Literature, Principles of Business, Caribbean History, Visual Arts, and Food and Nutrition.