Akili Gallimore
@akiligallimore
Process Improvement Engineer with Customer Service certifications (Alison, CS Essentials) and a background in quality systems and SOP documentation.
JamaicaWhat I'm looking for
Process Improvement Engineer based in St Ann, Jamaica, with a background spanning industrial operations, food manufacturing supervision, and process optimization. I hold an MS in Cybersecurity and a BEng in Industrial Systems, along with certifications in OSHA, ISO 9001, ISO 45001, Process Safety Management, CompTIA Security+, Data Protection Officer Training, and Customer Service (Alison, Customer Service Essentials).
My core strengths lie in identifying inefficiencies, documenting standard operating procedures, and driving measurable improvements in quality, safety, and compliance using Lean and Six Sigma methodologies. I'm detail-oriented and thrive in roles that require accuracy, structured thinking, and clear communication, whether that's resolving customer issues, coordinating teams, or ensuring data integrity.
I'm currently exploring opportunities that let me apply this process-driven mindset in new contexts, including customer service, data entry, and community/social media moderation roles. I work well independently, adapt quickly to new systems and tools, and bring a calm, solutions-focused approach to whatever I take on.
Experience
Work history, roles, and key accomplishments
Plant Operator
Massy Gas Products Limited
Jan 2023 - Present (3 years 5 months)
Responsible for monitoring and controlling the oxygen production process, ensuring compliance with industry standards. Conducted quality checks, safety inspections, and routine maintenance on plant machinery, while maintaining accurate production records and generating reports for management.
Production Supervisor
Island Dairies Limited
Dec 2018 - Jan 2023 (4 years 1 month)
Oversaw production schedules and inventory management while providing technical support on the production floor. Implemented safety protocols and continuous improvement initiatives, significantly increasing productivity and reducing workplace incidents.
Education
Degrees, certifications, and relevant coursework
Isabel I University
Master of Cybersecurity, Cybersecurity
2022 - 2024
Grade: 9.1/10
Studied network and data security, programming, data analytics, and ethical hacking as part of the Master of Cybersecurity program.
Caribbean Maritime University
Bachelor of Engineering in Industrial Systems, Industrial Engineering
2013 - 2017
Completed a comprehensive program focusing on industrial systems encompassing production, operations, and quality management. Acquired practical training in process improvement, supply chain management, and industrial safety regulations.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Social media
Job categories
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