Open to opportunities

Candace Chung

@candacechung

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Human Resource professional specializing in recruitment, performance management, and employee development.

Jamaica

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What I'm looking for

I seek an HR role where I can lead recruitment, learning and development, and performance initiatives within a growth-focused, collaborative organization.

I am a Human Resource professional with progressive experience in recruitment, performance management, and administrative operations across public and quasi-governmental bodies.

Currently serving as a Human Resource Development and Performance Management Officer (GMG/SEG 2), I prepare reports, coordinate vetting and onboarding activities, identify and monitor training, and provide coaching and HR guidance to staff and management.

I acted as Director, Human Resource Management and Development (GMG/SEG 3) where I managed recruitment end-to-end, developed HR policies, implemented orientation and staff recognition programmes, and designed retention, succession and career growth plans.

Earlier roles include Administrator at the Cannabis Licensing Authority and Administrative Assistant positions, where I supported payroll/emoluments processes, managed personnel records, coordinated procurement support, conducted exit interviews, and maintained high standards of customer service and office administration.

Experience

Work history, roles, and key accomplishments

Current

Human Resource Development Officer

Current

Unknown

Mar 2024 - Present (1 year 7 months)

Contributed to monthly HR reporting, coordinated vetting/background checks and facilitated orientation and assessment processes while identifying and evaluating training programmes to support staff development and performance management.

Performance Management Training Evaluation Recruitment coordination Background Checks Orientation Support

Current

Human Resource Officer

Current

Cannabis Licensing Authority

Jul 2019 - Present (6 years 3 months)

Manage end-to-end HR administration including recruitment, onboarding, leave management, training coordination and employee records, improving HR process efficiency and compliance. Prepare HREC submissions, process appointments/terminations and conduct exit interviews to maintain accurate staffing metrics.

Recruitment Onboarding HR & Administration Employee Relations Leave Management Report Writing

Acting HR Director

Unknown

Oct 2024 - Mar 2025 (5 months)

Acted as Director overseeing recruitment, compensation guidance, HR policy development, staff welfare initiatives and implementation of career growth and succession plans to strengthen organisational HR systems and metrics.

Recruitment Strategy Policy Development Succession Planning Change Management

Administrative Assistant

United Church in Jamaica and the Cayman Islands

Apr 2017 - Jul 2019 (2 years 3 months)

Provided comprehensive administrative support including calendar management, event coordination, document preparation, minute taking and electronic/manual records management to support executive office functions.

Calendar Management Minute Taking Records Management Event Coordination document preparation Office Administration

Administrative Assistant

Office of the Prime Minister

Oct 2016 - Mar 2017 (5 months)

Supported the Social Partnership Council Secretariat with filing, electronic record updates and telephone handling to maintain office workflow and stakeholder communication.

Telephone Skills Administrative Support

Education

Degrees, certifications, and relevant coursework

University of the Commonwealth Caribbean

Bachelor of Science, Human Resource Management

2023 -

Commenced Bachelor of Science in Human Resource Management in September 2023.

HEART Trust/NTA - Eastern TVET Institute, Stony Hill Campus

NVQ-J Associate Degree (Level 4) and NVQ-J Diploma (Level 3), Business Management / Administrative Assistance

2014 - 2015

Awarded NVQ-J Associate Degree in Business Management (Executive Secretary) Level 4 and NVQ-J Diploma in Administrative Assistant Level 3 between April 2014 and December 2015.

International Procurement Institute (INPRI) Jamaica Limited

Professional Certificates (Level 1-4), Public Sector Procurement

Completed Level 1–4 certificates covering essential, intermediate, advanced public sector procurement and procurement performance, compliance, audit and investigation.

Management Institute for National Development (MIND)

Diploma and Certificates, Administrative Management

Completed a Diploma in Administrative Management (Level 1) and certificates in Customer Service, Secretarial Qualifying Examination, Minute Writing, and Employee Performance Management.