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Create a company profile to connect with top remote employees.
Find highly qualified candidates
Promote your company values
Browse beyond traditional resumes
Explore competitive salary expectations
Filter by visa requirements
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DHStrategic Workforce Management professional with 9+ years of experience.
Experience
Resource Planner – Workforce Management
IntouchCx Contact Center
Apr 2022 - Present (3 years 7 months)
Real-Time Analyst (RTA)
IntouchCx Contact Center
Nov 2020 - Apr 2022 (1 year 5 months)
Team Leader – Operations
IntouchCx Contact Center
Oct 2017 - Nov 2020 (3 years 1 month)
Customer Service Representative II
IntouchCx Contact Center
Mar 2017 - Oct 2017 (7 months)
Customer Service Representative
IntouchCx Contact Center
Jul 2016 - Mar 2017 (8 months)
ELCustomer service professional with a strong technical background.
Experience
Member Hospitality Officer
JN Bank LTD
Apr 2020 - Present (5 years 7 months)
Member Service Representative
JN Bank LTD
Oct 2016 - Apr 2020 (3 years 6 months)
Member Service Officer (Teller)
JN Bank LTD
DCExperienced healthcare operations manager with a focus on patient services.
Experience
Director of Patient Services
Remote Healthcare Network of Texas LLC
Aug 2022 - May 2024 (1 year 9 months)
Senior Patient Care Manager
Wellness for Life LLC
Apr 2020 - Aug 2022 (2 years 4 months)
Sales Representative
Fusion BPO Services
Dec 2017 - Feb 2018 (2 months)
Operations leader pivoting to IT and cybersecurity, combining 20+ years' management with technical training.
Experience
Customer Service Specialist
Ibex
Aug 2025 - Present (3 months)
Operations Manager
Monarch Pharmacy
Mar 2014 - Feb 2025 (10 years 11 months)
Talent Manager
Cuferri Productions
Payroll and records specialist driving accurate payroll and organized record systems.
Experience
Payroll Officer
Ministry of Foreign Affairs and Foreign Trade
Oct 2021 - Present (4 years 1 month)
Records Officer
Institute of Jamaica
Jun 2019 - Oct 2024 (5 years 4 months)
Clerical Officer Apprentice
HEART Trust/NSTA
MFDedicated professional with 15 years in customer support and recruitment.
Experience
Customer Support Management Virtual Assistant
Freelancer
Jan 2022 - Present (3 years 10 months)
Customer Retention Specialist
AG Marketing
Feb 2022 - Aug 2022 (6 months)
Customer Support Specialist
ACT
Detail-oriented data entry specialist with 99%+ accuracy and remote expertise.
Experience
ASSenior Quality Assurance Associate
Amazon Disability & Leave Services
Oct 2023 - Mar 2025 (1 year 5 months)
ASHR Support Associate
Amazon Disability & Leave Services
Jan 2023 - Oct 2023 (9 months)
SETechnical Support Associate
Experienced Project Manager known for meeting tight deadlines and driving growth.
Experience
Project Manager/Scrum Master
Sagicor Group Jamaica
May 2021 - Present (4 years 6 months)
Project Manager
Management Control Systems Ltd
Nov 2019 - Present (6 years)
Computer Management Assistant
Dedicated Human Resource Generalist with expertise in employee relations.
Experience
Human Resource Generalist
RTR International
May 2017 - Present (8 years 6 months)
Assistant Loan Officer
Commercial Credit Investment Ltd.
Mar 2016 - Apr 2017 (1 year 1 month)
Assistant Records Officer
I am a Customer Support and Operations Manager driving KPI, SLA, and team performance improvements.
Experience
Customer Support Supervisor
Mudflap
Jan 2024 - Present (1 year 10 months)
COISP Lead Agent
Concentrix
Jan 2020 - Jan 2024 (4 years)
DLCustomer Service & Ticketing Supervisor
CRDetail-oriented administrative and logistics professional with data expertise.
Experience
Customs Broker Clerk
John Williams Custom Broker
Aug 2020 - Dec 2024 (4 years 4 months)
Advocate
Concentrix Jamaica
Jul 2019 - Jul 2020 (1 year)
Customs Broker Clerk
Koncept Motors Limited
Nov 2017 - May 2019 (1 year 6 months)
Results-driven executive with expertise in business transformation.
Experience
Senior Executive Assistant/Special Projects
Office of the Former Governor General
Jan 2021 - Apr 2024 (3 years 3 months)
Project Manager/Office Administrator
Sandals Foundation
Jan 2010 - Jan 2021 (11 years)
Senior Executive Assistant/Special Projects
Wyndham Hotel
Jan 1992 - Jan 2009 (17 years)
MBA professional driving strategic sales and partnerships for sustainability-focused seafood programs.
Experience
Key Account Manager
Maximus
Feb 2025 - Sep 2025 (7 months)
Marketing Strategy Consultant
Careers Internationalist Online
Nov 2023 - Dec 2023 (1 month)
Operations Manager
Kool Runnings Adventure Park
Jul 2018 - Jun 2020 (1 year 11 months)
ACOperations manager optimizing customer service and remote workflows.
Experience
Operations Manager
Dr Fix It Handyman Services
Sep 2024 - Feb 2025 (5 months)
Operations Specialist
Peach
Feb 2023 - May 2024 (1 year 3 months)
Business Support / Intern
National Commercial Bank
Feb 2020 - Sep 2021 (1 year 7 months)
TGAccomplished accountant with 17 years of financial expertise.
Experience
Accountant
Unicomer Jamaica Ltd.
Jul 2024 - Present (1 year 4 months)
Senior Accounting Officer
Unicomer Jamaica Ltd.
Nov 2021 - Jul 2024 (2 years 8 months)
Inventory Costing and Accounting Officer
Unicomer Jamaica Ltd.
Detail-oriented secretary with strong leadership and organizational skills.
Experience
Warehouse and Distribution Senior Secretary
Nutrition Product Limited
Jul 2022 - Jan 2025 (2 years 6 months)
Secretary
Stephen’s Plumbing Service & Cesspool Emptier Ltd
Feb 2018 - Jul 2022 (4 years 5 months)
Volunteer Nursing Assistant
Results-driven leader with expertise in operations and program management.
Experience
Senior Operations Manager
Advantantage Communications Inc.
Mar 2024 - Present (1 year 8 months)
Operations Manager
TransparentBPO
Aug 2022 - Nov 2023 (1 year 3 months)
Operations Manager
Itel International
KWDetail-oriented Virtual Executive Assistant with proven organizational skills.
Experience
Quality Analyst
Island Outsourcing Limited (Itel)
May 2023 - Present (2 years 6 months)
Customer Service Representative
Island Outsourcing Limited (Itel)
May 2022 - Oct 2023 (1 year 5 months)
JGDedicated Customer Service & Technical Support Specialist with 5+ years experience.
Experience
Technical Support Specialist
Teletech
Jan 2024 - Present (1 year 10 months)
Office Administrator
FEDIM Surveying
Jan 2022 - Present (3 years 10 months)
Process-driven Client Support Personnel with expertise in operations.
Experience
Operations Supervisor
Optimum Jamaica
Jan 2023 - Jan 2024 (1 year)
Quality Analyst
Intelcia Jamaica
Jan 2023 - Jan 2024 (1 year)
Subject Matter Expert
Intelcia Jamaica
Jan 2023 - Feb 2023 (1 month)
Feb 2015 - Oct 2016 (1 year 8 months)
Student Loans Relief Officer
DG Call Sales Solutions
Oct 2015 - Oct 2016 (1 year)
Sales Agent
JamaicaAgent Service Limited
Apr 2007 - Jan 2015 (7 years 9 months)
Jan 2012 - Dec 2013 (1 year 11 months)
Data Entry Clerk
Edge Marketing Solutions
Jan 2011 - Dec 2012 (1 year 11 months)
Customer Service Representative
Cable & Wireless Jamaica
Jan 2005 - Dec 2006 (1 year 11 months)
Feb 2018 - Jun 2019 (1 year 4 months)
Jan 2018 - Feb 2020 (2 years 1 month)
Recruiter
Paragon Call Center
Jun 2008 - Apr 2017 (8 years 10 months)
Sharp Electronics
Apr 2021 - Dec 2022 (1 year 8 months)
ZACustomer Service Associate
Zappos.com
Nov 2020 - Mar 2021 (4 months)
ADBilling & Retention Associate
AT&T DirecTV
Nov 2018 - Oct 2020 (1 year 11 months)
Centers For Disease Control and Prevention (CDC)
Sep 2018 - Present (7 years 2 months)
Senior Project and Innovation Officer
Supreme Ventures Ltd
Jul 2017 - Present (8 years 4 months)
Project and Innovation Officer
Supreme Ventures Ltd
Jun 2015 - Present (10 years 5 months)
Jamaica Cultural Development Commission
Jun 2013 - Jul 2013 (1 month)
Front Desk Clerk
St. James Health Centre
Aug 2012 - Aug 2012 (0 months)
Data Entry Clerk
Cornwall Regional Hospital
Jul 2010 - Aug 2010 (1 month)
Delta Air Lines
Jan 2019 - Jan 2020 (1 year)
SGCustomer Service Agent
Sutherland Global
Jan 2018 - Jan 2019 (1 year)
Customer Service and Technical Support
Flow Account – Advantage Communications Inc.
Nov 2016 - Nov 2017 (1 year)
Receptionist / Records Clerk
Computerized Technology Ltd.
Jul 1998 - Aug 2003 (5 years 1 month)
Administrative Assistant Intern
Jamaica Customs Agency
May 2019 - Dec 2019 (7 months)
Freelance Business Manager
Fiverr
Jan 2017 - Dec 2019 (2 years 11 months)
Jul 2017 - Oct 2021 (4 years 3 months)
Micro Finance Loans Officer
Unicomer Jamaica Ltd.
Oct 2015 - Jul 2017 (1 year 9 months)
Senior Sales and Customer Service Representative
Unicomer Jamaica Ltd.
Aug 2008 - Oct 2015 (7 years 2 months)
Sunrise Nursing Home
Sep 2016 - Apr 2017 (7 months)
Secretary
KGs Car Rental
Sep 2014 - Aug 2016 (1 year 11 months)
Onsite Trainee
Various Early Childhood Institutions
Jan 2011 - Feb 2011 (1 month)
May 2019 - Jun 2022 (3 years 1 month)
Operations and Quality Assurance Supervisor
Itel International
Apr 2017 - Apr 2019 (2 years)
Assistant Marketing Officer (Intern)
National Housing Trust
Sep 2018 - Sep 2019 (1 year)
Healthcare Associate
EXL Service Iloilo
Jan 2021 - Present (4 years 10 months)
Customer Service Representative
iQor Iloilo
Jan 2018 - Present (7 years 10 months)
Healthcare Associate
HGS Iloilo
Jan 2017 - Present (8 years 10 months)
Customer Care Representative
Intelcia Jamaica
Jan 2021 - Jan 2023 (2 years)
Customer Care Representative
Startek Inc
Jan 2020 - Jan 2021 (1 year)
