Herbert Higgins

I am a results-driven Network Operations Manager with over 10 years of progressive experience in overseeing enterprise network infrastructure and operations. My journey has taken me through various roles, culminating in my current position at Conduent, where I lead a high-performing team of engineers. I am adept at designing, implementing, and troubleshooting secure and scalable network solutions across data centers and remote locations, ensuring operational excellence and service continuity.

Throughout my career, I have successfully managed complex network upgrade and migration projects, aligning them with business growth and security standards. My notable achievements include leading a significant data center upgrade in São Paulo, Brazil, and transitioning legacy firewalls to a high-availability infrastructure in Jamaica. I am committed to maintaining PCI compliance and have a proven track record of delivering network access provisioning and support across multiple business units.