Looking for a job

T C

@tc01

Message

Senior PM | 10+ yrs driving Enterprise SaaS & federal delivery, Agile/Scrum, PMO governance, 100% on-time milestones.

United States

Message

What I'm looking for

I am seeking a role that fosters collaboration, innovation, and growth opportunities.

Senior Project Manager who turns chaotic SaaS and AI initiatives into predictable, on-time delivery.

I'm a Senior Project Manager with 10+ years leading enterprise SaaS, AI/LLM, and technology implementations for organizations that need structure, accountability, and results, not just status updates. Companies bring me in when projects are stalling, stakeholders are misaligned, or AI initiatives need a delivery framework that actually works.

Most recently, I led delivery of an AI Data Assessor justice-tech SaaS platform, managing 5+ concurrent workstreams while partnering directly with engineering on AI model training, evaluation workflows, and integration testing, maintaining 100% on-time milestone reporting. I also built AI-enabled workflows into project management practice itself, including AI-assisted status reporting and process documentation, with guardrails around data classification and human-in-the-loop verification.

Track record:

Enterprise SaaS & Platform Delivery: Directed Salesforce 360 and Globys platform implementations for a Fortune 500 telecom client, contributing to a 20% revenue increase across National Business and B2B sectors while reducing release cycle time by 30%.

Risk & Governance: Reduced open risk by 30% using structured registers and change control; sustained 100% milestone reporting cadence across every PMO engagement.

Federal & Multi-Agency Programs: Supported WFDSS NextGen and Connect.gov federal digital transformation initiatives, surfacing critical path dependencies that prevented 3 schedule slippages across 15+ active sprints.

Stakeholder & Executive Communication: Lifted stakeholder satisfaction scores by 15%+ through KPI dashboards, executive briefings, and communication plans that keep leadership ahead of risk.

Compliance-Heavy Environments: Delivered HIPAA-compliant HR transformation for 2,000+ employees, WCAG/ADA accessibility programs achieving 98% compliance, and held CJIS Clearance for justice-tech delivery.

I work across Agile, Scrum, SAFe, and hybrid Waterfall methodologies, fluent in Jira, Microsoft Project, Azure DevOps, ClickUp, Smartsheet, and Power BI. PMP-certified (in progress, completing October 2026), with hands-on Generative AI delivery experience most traditional PMs don't have yet.

What I'm looking for: Fully remote (open to anywhere in the world), Senior PM or Program Manager roles in enterprise SaaS/tech, telecom, or startup environments, where companies need someone who can step into an existing process, identify gaps, and drive improvements that keep delivery on track. Available to travel up to 50%.

Experience

Work history, roles, and key accomplishments

Project Manager II

Vant4ge

Sep 2025 - Mar 2026 (6 months)

Led 5+ concurrent SaaS/AI implementation projects within structured PMO framework. Owned scope, budgeting, scheduling, and change control with 100% on-time milestone delivery. Delivered AI Data Assessor justice-tech platform, partnered with engineering on AI model training and evaluation. Reduced open risks 30% and lifted stakeholder satisfaction 15% through KPI dashboards and executive briefings.

Project Administrator

Synergy BIS

Aug 2024 - Sep 2025 (1 year 1 month)

Supported WFDSS NextGen and Connect.gov federal digital transformation within multi-agency PMO. Maintained project plans, risk registers, and status reports across 15+ active sprints, preventing 3 schedule slippages. Facilitated Agile Scrum ceremonies for distributed teams of 10+. Reduced accessibility defects 40% and cut ramp time 25% via 30+ Confluence knowledge base articles.

HR Project Coordinator

Penn State Health

Jan 2024 - Jan 2025 (1 year)

Coordinated enterprise-wide HR transformation using Microsoft Project and Power BI, standardizing processes for 2,000+ employees. Led planning, scope, scheduling, and stakeholder communications for multi-department HR initiatives. Streamlined service request workflows, cutting response time 25%. Maintained strict HIPAA and FMLA compliance handling sensitive personnel data.

Project Management Project Coordination Credentialing Credential Processing Credentialing File Audits Risk Management Risk Mitigation Governance Governance Risk and Compliance (GRC)Reporting Reports And Dashboards Report Preparation Database Management High Volume Data Entry Data Entry Human Resources HR Processes HR Project Management HR Program Audits HR Programs Development And Implementation SaaS HR Operations HRIS HR Compliance HR & Administration HR Policies HR Technology HRIS systems HR Analytics HR Tech HR Reporting HIPAA HIPAA Regulations HIPAA compliance Audit Readiness Audit Reporting Audit & Compliance Employee Engagement Employee Benefits Employee Onboarding Employee Lifecycle Talent Acquisition Documentation Management Docusign Document Review Documenting Operational Processes Document Analysis Document Control Document Management Document Processing Global HR Global HR Operations Remote Orientation Training Facilitation Training Delivery Training Training Materials Customization FMLA Administration Verification Workflow Automation Workflow Management Workflow Optimization SLA SLA Management Privacy & Compliance Privacy Management PII And Sensitive Data Detection Remote

Program Manager

Apex Systems

Jun 2023 - Jan 2024 (7 months)

Led WCAG/ADA digital accessibility assessments and roadmaps across multiple Commonwealth digital platforms, maintaining 98% compliance rate. Drove accessibility improvements, achieving 30% gain in user satisfaction and 50% reduction in issues. Conducted multi-stakeholder analyses driving 40% faster decision-making. Built cross-departmental partnerships lifting project success rates 25%.

Product Manager

Kforce

Oct 2021 - Jun 2023 (1 year 8 months)

Directed Salesforce 360 and Globys platform projects for Fortune 500 telecom client, owning scope, schedule, budget, and vendor coordination. Contributed to 20% revenue increase across National Business and B2B sectors. Delivered 100% of projects on time/budget, cutting release cycle time 30%. Lifted customer satisfaction 15% and retention 10% through cross-functional alignment.

Product Management Salesforce Vendor Management Data Compliance Digital Transformation SaaS SaaS Support SaaS Platforms Salesforce CRM Salesforce Lightning Salesforce Administration UX Strategy Business Analysis Jira Administration Jira Remote Offshore Delivery Offshore Team Oversight Offshore Team Management Scrum Ceremonies Scrum Agile SAFe Agile Methodologies Agile Delivery Agile Project Management Scaled Agile Framework (SAFe)Customer Success Customer Relationship Management Customer Engagement Customer Onboarding Contract Lifecycle Management Sprint Planning Sprint Ceremonies Sprint Management Enterprise SaaS Enterprise Support Enterprise Risk Management Enterprise Account Management National Accounts National Account Management UAT Support User Experience User Stories User Acceptance Testing User Testing User Experience Design User Interface Design Change Management Remote

Project Manager / Sales Operations Lead

AT&T

Feb 2014 - Aug 2020 (6 years 6 months)

Directed 20+ concurrent telecom projects for federal/civilian clients valued at $165M+, achieving 98% on-time implementation rate across Ethernet, Broadband, Wireless, and UCaaS deployments. Built Federal Government sales operations roadmap using hybrid Lean Six Sigma/Agile, delivering 100% of milestones over 6-year tenure. Reduced SLA violations 30% and generated $500K+ in annual cost savings.

Project Management Sales Operations Risk Mitigation Resource Allocation Vendor Management Remote Federal Government Wireless Communication Systems Mobility Solutions Mobility Services Broadband Hosted VoIP Projects Task Order Management Order Management Order Processing Order Entry Order Taking Order Management Systems Documentation Management Account Management Sales Operations Support Sales Operations Management Customer Relationship Management Customer Experience Customer Success Management Reports And Dashboards Sales Strategy Legacy Systems Process Improvement Process Automation Risk Management Attention To Detail Stakeholder Management Deployment Deployment Strategy Engineering Support Device Management Mobility as a Service Telecommunications Telecom Operations Telecom Experience Stakeholder Engagement Client Communication Client Relationship Management Client Success Client Engagement Client Retention Client Facing Compliance Remote

Project Coordinator

AT&T

Apr 2012 - Feb 2014 (1 year 10 months)

Oversaw resource scheduling and created risk dashboards for ongoing sales initiatives, enhancing project success rate by 20%. Created detailed change management plans and terms of reference, improving role clarity for newly onboarded staff.