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Steven Rose

@stevenmrose

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Strategic Enterprise AE | $1.19M Revenue (12mo), $300K Self-Sourced | Complex Stakeholder Sales

United States

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What I'm looking for

Looking for remote or Dallas-based AE or Channel Manager roles at SaaS/tech companies with $200K+ OTE, clear compensation plans, and strong leadership. Ideal teams value work-life balance, operate with integrity, and support reps with training, resources, and cross-functional collaboration. Prefer Series B+ or profitable growth-stage orgs with team-based selling and transparent culture.

Over the past 15 years, I’ve helped SaaS, healthtech, and service companies drive millions in revenue by building a structure where there was none, often while managing complex accounts, high-stakes outcomes, and lean resources. I’ve led full-cycle sales, grown strategic accounts, recruited and led partners, and recovered six figures in blocked revenue by stepping in where others couldn’t.

I tend to make the biggest impact in messy, undefined territory, bringing clarity, empathy, and strategic execution to both client relationships and internal teams. I lead with trust and long-term thinking, and I ask uncomfortable questions early so we can get to the real problems and real value faster.

Outside of work, my happy places are my weekly Saturday “no phone or screen” days, the beach, Colombia, being at home with my wife, and reading on our couch.

Experience

Work history, roles, and key accomplishments

Current

Sales Executive

Current

ACZ Distribution

Oct 2023 - Present (1 year 8 months)

Closed $298K+ in self-sourced revenue (June ‘24–May ‘25); managed $1.19M in total collections. Recruited a channel partner generating $750K+. Recovered $100K+ via appeals. Built field scripts, onboarding workflows, and compliance tools. Ran full sales cycle end to end. Used HubSpot to drive outreach and optimize pipeline conversion.

Enterprise Customer Success Manager

Zoomin Software

Dec 2021 - Sep 2023 (1 year 9 months)

Managed 23–25 enterprise accounts with a 96% renewal rate and multi-year contracts. Led projects that saved clients $295K+, resolved 13K+ issues, boosted site traffic by 143%, improved answer findability by 73%, achieved 97% self-service which saved client $100K annually. Closed upsells tied to AI and led C-level executive reviews.

Customer Success Account Management Renewal Management Upselling Client Cost Savings Documentation Management OpenAI Integration Customer Retention Enterprise Sales Enterprise Software Enterprise SaaS Communication Skills Project Management Problem Solving Machine Learning Quarterly Business Review Salesforce Executive Business Review

Account Manager

Jitterbit

Aug 2020 - Dec 2021 (1 year 4 months)

Managed 45 accounts at a Gartner-recognized cloud integration leader. Achieved 100% renewal rate over 15 months while implementing 5–15% price increases. Grew portfolio ARR by 10%+ via strategic upsells. Unified tech stacks for IT/business teams and supported integrations with Salesforce, NetSuite, SAP, and Workday.

Account Management Cloud Integration Automation Renewal Management ARR Growth Upselling Stakeholder Collaboration Salesforce Integration NetSuite Integration IPaaS Retention Cloud Infrastructure Low Code No Code Tools Onboarding Cross Functional Collaboration Cross Selling

Enterprise Support & Implementation Lead

Syndigo

Apr 2017 - Aug 2020 (3 years 4 months)

Designed and scaled support operations, resolving 3,000+ cases with 4.9–5.0 CSAT. Voted “Most Valuable Employee” by peers and led onboarding and coaching initiatives. Managed a direct report with perfect CSAT and earned multiple performance-based bonuses for high-impact contributions and team leadership.

Support Operations Implementation Customer Satisfaction Team Leadership Onboarding Coaching Case Management Process Improvement Performance Management Escalation Management Problem Solving Project Management Communication Skills Customer Service

Account Manager / Sales Executive

tatango | Datasphere | Graphic Products

Jun 2010 - May 2014 (3 years 11 months)

Tatango: Managed $78K in MRR for national brands, advising on strategy and compliance to boost SMS marketing ROI.
Datasphere: Closed 134 new SMB ad accounts, generating $162K+ in revenue with low churn.
Graphic Products: Managed U.S. military, government, and Fortune 100 accounts, securing new and repeat business for OSHA-compliant labeling solutions.