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Dynamic and resourceful professional with extensive experience in executive support and marketing.
Experience
Operations & Patient Coordinator
Palma MD
Nov 2024 - Nov 2025 (1 year)
Personal Assistant
Scio Verum Corporation
Nov 2024 - Nov 2025 (1 year)
Social Media & Content Coordinator
Anahata
Mar 2024 - Nov 2024 (8 months)
Digital Content Specialist
Blaber
Jun 2023 - Mar 2024 (9 months)
Sales Executive Assistant
Very Technology
Jan 2022 - May 2023 (1 year 4 months)
115k-200k USD
Contract manager and MBA driving contract compliance and revenue growth.
Experience
Compliance Analyst
Abbott Laboratories
May 2022 - Present (3 years 6 months)
130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
Global Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
Customer Support and Success leader scaling global technical support for enterprise SaaS.
Experience
Vice President of Customer Support
Bigtincan
Sep 2021 - Jun 2025 (3 years 9 months)
Senior Director of Support
Bigtincan
Sep 2012 - Sep 2021 (9 years)
Support Engineer
Apperian, Inc.
May 2011 - Jul 2012 (1 year 2 months)
Administrative and HR support specialist fluent in Dutch, French and English.
Experience
Administrative & HR Support Specialist
Bconnect BV
Jan 2019 - Jan 2023 (4 years)
Retail Assistant
Makro Cash & Carry
Jan 2017 - Jan 2018 (1 year)
Junior Recruiter (Student)
AGO Jobs & HR
Marketing operations specialist driving brand consistency and growth.
Experience
Marketing Operations Specialist
Local Image
Nov 2020 - Oct 2025 (4 years 11 months)
Administrative Assistant
Ski Haus
Dec 2016 - Jan 2019 (2 years 1 month)
I am a bilingual operations specialist with 3+ years supporting real estate, community development, and client services.
Experience
Program Development Specialist
Peace Corps
Aug 2024 - Present (1 year 3 months)
Economic Development Specialist
Peace Corps
Aug 2022 - Aug 2024 (2 years)
Ops + Admin Specialist | 9+ yrs optimizing projects and processes | Open to contract work
Experience
Volunteer & Marketplace Coordinator
SOCAP Global
Dec 2019 - Apr 2024 (4 years 4 months)
Customer Service Representative 2
Lectric Ebikes
Jun 2023 - May 2025 (1 year 11 months)
Data Entry & Accounts Payable Assistant
Precision Masonry
Operations support specialist optimizing client campaigns, processes, and reporting with accuracy and clear communication.
Experience
Operations Support Specialist
Madhive
Mar 2024 - Present (1 year 8 months)
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Customer-focused operations professional with strong administrative skills.
Experience
Cashier
Royal Betting
Jan 2023 - Jan 2024 (1 year)
Cashier & Executive Secretary
Trade Exchange N.V.
Jan 2021 - Jan 2023 (2 years)
Control Room Operator
PPS N.V.
Jan 2020 - Jan 2021 (1 year)
I am an operations specialist skilled in technical support, customer service, and training.
Experience
Business Associate
Vertex Customer Solutions
Service Desk Technician
DXC Technologies
Buyer Risk Investigator
Support and Operations Specialist with expertise in client services.
Experience
Customer Support & Payments Manager
NDA
Jan 2023 - Present (2 years 10 months)
Customer Support & Payments Manager
H Panorama LTD
Jan 2021 - Present (4 years 10 months)
Accounting and Documentation Manager
I am a Senior Operations Executive driving efficient sales operations and exceptional customer support.
Experience
Senior Operations Executive
Melilea (M) Sdn. Bhd.
Customer Services Executive
Deriv Services Sdn. Bhd.
Jan 2024 - Present (1 year 10 months)
Sales and Marketing Operations Executive
Results-driven Operations Supervisor with a passion for continuous improvement.
Experience
Operations Supervisor
Remote Edge Africa
Mar 2022 - Present (3 years 8 months)
Customer/Technical Support Specialist
Twisted Pairs Technology
Jun 2018 - Jan 2022 (3 years 7 months)
Head of Operations and Community Manager passionate about fintech and markets.
Experience
Technical Support Staff
Alpha Futures
Aug 2025 - Present (3 months)
Operations General Manager
Fortress Funding
Aug 2024 - Oct 2025 (1 year 2 months)
Operations manager and support specialist optimizing logistics and client support.
Experience
Head of Operations
Diya
Feb 2024 - Jan 2025 (11 months)
Senior Dispatch Agent
AutoBidMaster
Jan 2021 - Dec 2024 (3 years 11 months)
Detail-oriented operations and marketing support professional.
Experience
Marketing Operations & Administrative Support
Comarketers
Feb 2023 - Present (2 years 9 months)
Office Administrator Intern
Youth Employment Service
Oct 2022 - Oct 2023 (1 year)
9+ Yr Customer Service Expert | Operations Manager | Ecommerce & SaaS
Experience
Operations Manager/Technical Support
Fertl
Jan 2021 - Present (4 years 10 months)
Tech VA
Freelance
Oct 2018 - Jan 2021 (2 years 3 months)
Technical Support
Switch Automation
Experienced computer operator with diploma in computer hardware and three years' practical experience.
Experience
Computer Operator
Intelligent Image Management Lanka (Pvt) Ltd
Operations and customer experience leader driving efficiency, automation, and CSAT improvements.
Experience
VP of Operations
Rothman Coaching
Jan 2025 - Present (10 months)
Manager, Technical Support
Turnitin
Jan 2022 - Dec 2024 (2 years 11 months)
Branding Team Lead
Flizz
Contracts Administrator
Abbott Laboratories
Sep 2020 - May 2022 (1 year 8 months)
Contract Support Specialist II
Abbott Laboratories
Oct 2019 - Sep 2020 (11 months)
Logistics Specialist & Firefighter
SC Johnson
Apr 2016 - Oct 2019 (3 years 6 months)
Inventory Specialist
United Natural Foods, Inc.
Jan 2015 - Apr 2016 (1 year 3 months)
Head of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
Solutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
Account Manager
CareApp
Apr 2020 - May 2020 (1 month)
Assistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
Territory Manager
Hewlett Packard – Palm GBU
Sep 2009 - May 2011 (1 year 8 months)
Account Executive
Alliance HealthCare
Aug 2006 - Jul 2009 (2 years 11 months)
Jan 2018 - Present (7 years 10 months)
Agent Services Coordinator
Ben Kinney Companies
Jun 2021 - Jul 2022 (1 year 1 month)
Patient Service Representative
Umpqua Health
Aug 2020 - Jun 2021 (10 months)
Jan 2019 - Jan 2022 (3 years)
Executive Assistant
Modular Movement
Jan 2015 - Feb 2020 (5 years 1 month)
Amazon
Caucasian PET Company
Jan 2018 - Present (7 years 10 months)
Partner Relations & Research Manager
Geoortho LTD
Jan 2017 - Present (8 years 10 months)
Julie's Manufacturing Sdn. Bhd.
Jan 2017 - Present (8 years 10 months)
Mar 2015 - Oct 2018 (3 years 7 months)
Customer Support Engineer
Total Information Management
Mar 2014 - Mar 2015 (1 year)
Jan 2021 - Dec 2022 (1 year 11 months)
Configuration Success Team Lead
SiteMinder
Jan 2017 - Dec 2022 (5 years 11 months)