Open to opportunities

Skylar Sims

@skylarsims

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Classics graduate with leadership and customer service experience.

United States

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What I'm looking for

Seeking a remote or hybrid role that leverages my customer service and organizational skills to drive success.

Austin Peay State University Classics and Linguistics alumni. I am currently learning Spanish, and love to learn!

Certified in Life, Health, Property, and Casualty insurance in KY.

Experience

Work history, roles, and key accomplishments

Current

Senior Sales Associate

Current

Ashley

Dec 2020 - Present (4 years 6 months)

Researched extensive catalog of company products and services to guide customers through the sales process and finance options. Evaluated clients' spatial and stylistic needs to assist in home design. Negotiated sales while maintaining favorable margins.

Sales Customer Service Negotiation Product Knowledge Design Communication Problem Solving Microsoft Office

Account Manager

State Farm

Jun 2023 - Jul 2023 (1 month)

Provided assistance and solutions to client requests regarding forms, billing, coverages, and accounts. Educated clients about their benefits and managed all client communications received in-office and electronically.

Client Management Customer Service Communication Problem Solving Billing Education

Finance Manager & Sales

Harris Jewelry

May 2020 - Dec 2020 (7 months)

Identified prospective customers and guided them through the emotional sales process of purchasing wedding jewelry. Managed financial contracts and ensured customer information was up to date.

Sales Customer Service Financial Management Contract Review Data Management

Pharmacy Technician

Walgreens

Jan 2019 - May 2019 (4 months)

Prepared and dispensed prescription medications according to regulations. Documented inventory and processed insurance billing while managing inbound communications.