Austin PearsonAP
Open to opportunities

Austin Pearson

@austinpearson23

Dedicated customer service professional with management skills

United States

What I'm looking for

Seeking a challenging position with opportunities for growth and development, where I can utilize my customer service, sales, and management skills to drive profitability and deliver exceptional customer satisfaction.

Austin Pearson is a results-driven professional with over 10 years of customer service, sales, and management experience. Proven track record of delivering exceptional customer satisfaction and driving profitability. Skilled in providing courteous service to customers from diverse socioeconomic and cultural backgrounds, with excellent conflict-resolution skills and strong leadership experience.

Austin has a strong background in sales, having worked as a Customer Account Executive and Assistant Store Manager, where he exceeded expected performance levels and promoted company products and services. He is also experienced in administrative roles, having worked as an Administrative Aide and Financial Services Associate, where he demonstrated strong organizational and time management skills.

Austin is a team-builder with strong leadership experience, having trained and developed new staff members and facilitated operations for community programs. He is a reliable employee with exceptional analytical, organizational, and people skills, and is seeking a challenging position with opportunities for growth.

Experience

Work history, roles, and key accomplishments

YM

Membership Coordinator

YMCA

Feb 2022 - Jan 2023 (11 months)

Streamlined membership setup and maintenance, handled over 1,000 accounts using Salesforce applications. Greeted and built rapport with members and the community, ensuring safety and cleanliness of the facility.

CD

Administrative Aide

CCSF Chemistry Department

Aug 2018 - Jan 2020 (1 year 5 months)

Assisted Faculty of the Chemistry Department with tasks, including sorting and grading paperwork, producing copies of desired material, and resupplying materials as needed.

HU

Financial Services Associate

Heritage Community Credit Union

May 2017 - May 2018 (1 year)

Resolved discrepancies with accounts, processed daily deposits and withdrawals, and balanced daily cash drawer and Daily Vault Audits.

GN

Assistant Store Manager

GNC

Nov 2015 - May 2017 (1 year 6 months)

Assisted Store Manager in day-to-day operation, balanced registers, and checked and organized inventory to ensure proper supply and order as necessary.

WF

Bank Teller

Wells Fargo

Jan 2014 - Nov 2015 (1 year 10 months)

Provided customer service and satisfaction, processed daily deposits and withdrawals, and balanced daily cash drawer.

Education

Degrees, certifications, and relevant coursework

Austin hasn't added their education

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Tech stack

Software and tools used professionally

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Austin Pearson - Membership Coordinator - YMCA | Himalayas