Chelsey User

Managed all customer inquiries and online order support, researching inventory trends to boost sales and customer satisfaction. Packaged and shipped daily orders with accuracy and care.

Handled high-volume inbound calls to assist patients with health insurance plans, explaining complex plan details clearly and compassionately. Maintained documentation and followed HIPAA/compliance protocols, fostering strong member relationships with a resolution-focused approach.

Maintained records and supported instructional planning, coordinating student supervision and parent communication. This role involved significant data management responsibilities.

Supported the financial aid office and assisted students with applications, scheduling appointments and maintaining secure student files. Answered phones and resolved basic inquiries.

Delivered interactive English lessons remotely to international students, providing tech troubleshooting and learning feedback. This role required strong remote work proficiency and adaptability.

Completed a comprehensive curriculum in English studies. Developed strong analytical, writing, and communication skills essential for diverse professional environments.

Undertook coursework in Business Administration, gaining foundational knowledge in business principles and practices. Focused on administrative support and financial aid processes.

Completed coursework in Elementary Education, focusing on pedagogical methods and classroom management. Gained insights into instructional planning and student support.

Acquired foundational knowledge across various subjects as part of general education requirements. Developed essential academic skills and prepared for further studies.

Completed secondary education, earning a high school diploma. Developed fundamental academic skills and prepared for higher education.