Amanda MAM
Open to opportunities

Amanda M

@amandam2

Dynamic customer service professional with 8+ years of experience.

United States
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dynamic customer service professional with over 8 years of experience in fostering positive relationships and enhancing client satisfaction. My expertise lies in effective communication and problem-solving, ensuring a seamless and welcoming experience for all customers. I have a proven ability to manage multiple priorities while maintaining attention to detail, contributing to operational efficiency.

Throughout my career, I have worked in various roles, including as a Pharmacy Technician at Walgreens and the University of Cincinnati, where I assisted patients with prescription inquiries and medication management. My commitment to continuous improvement and collaboration within teams has allowed me to deliver outstanding service consistently. I thrive in fast-paced environments and am dedicated to optimizing patient care and addressing concerns effectively.

Experience

Work history, roles, and key accomplishments

WA
Current

Pharmacy Technician

Walgreens

Feb 2019 - Present (6 years 5 months)

Prepared and filled prescriptions accurately and efficiently, ensuring strict adherence to safety protocols. Assisted customers in selecting over-the-counter medications and answered questions regarding proper use.

UC

Pharmacy Technician

University Of Cincinnati

May 2020 - Sep 2024 (4 years 4 months)

Assisted patients with prescription inquiries and medication management, ensuring efficient stock levels and compliance with regulations. Collaborated with healthcare professionals to optimize patient care and utilized pharmacy computer systems for data entry.

SP

Front Desk Associate

SPCA

Dec 2018 - Jan 2020 (1 year 1 month)

Managed front desk operations, including greeting visitors, processing adoptions, and scheduling appointments for veterinary services. Handled cash and processed donations, ensuring smooth operations and a welcoming environment.

Education

Degrees, certifications, and relevant coursework

Central Ohio Technical College logoCC

Central Ohio Technical College

Associate's Degree, Human Resources

Currently pursuing a degree in Human Resources, focusing on foundational principles and practices. Developing skills in talent management, employee relations, and organizational development.

LS

Leilehua High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.

Tech stack

Software and tools used professionally

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Amanda M - Pharmacy Technician - Walgreens | Himalayas