Maddy Murphy
@maddymurphy
Dedicated customer service professional with management experience.
What I'm looking for
I am a dedicated customer service professional with extensive experience in various roles, including management and sales. My journey began at Dollar General, where I honed my skills in customer interaction and retail operations. I later transitioned to a managerial position at Leather King Manufacturing, where I successfully managed the facility, oversaw online marketing, and handled customer accounts.
Throughout my career, I have consistently prioritized customer satisfaction and effective communication. My role as a Licensed Insurance Agent at USHealth Advisors allowed me to further develop my customer service skills while assisting clients with their insurance needs. I thrive in fast-paced environments and am adept at problem-solving, ensuring that customer needs are met efficiently.
Experience
Work history, roles, and key accomplishments
Licensed Insurance Agent
USHealth Advisors
Mar 2017 - Nov 2018 (1 year 8 months)
Provided comprehensive insurance solutions to clients. Managed client portfolios and ensured compliance with industry regulations.
Customer Service Representative
Best Buy
Sep 2016 - Dec 2016 (3 months)
Assisted customers with online orders and in-store purchases, returns, and exchanges. Provided information on merchandise and managed inventory inquiries.
Customer Service Representative
Alorica Inc
Mar 2016 - Jul 2016 (4 months)
Handled customer inquiries and resolved issues efficiently. Utilized call center systems and Microsoft programs to manage customer accounts.
Manager
Leather King Mfg
Jul 2012 - Mar 2016 (3 years 8 months)
Managed manufacturing facility operations, including online marketing and material procurement. Oversaw bookkeeping, product assembly, and customer account management.
Sales Associate and Cashier
Dollar General
Aug 2014 - Feb 2015 (6 months)
Operated the cash register and processed customer transactions. Maintained organized shelves and performed nightly cleaning duties.
Education
Degrees, certifications, and relevant coursework
La Vernia High School
High School Diploma, General Studies
Graduated from La Vernia High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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