Denisha WhiteDW
Open to opportunities

Denisha White

@denishawhite

Dynamic customer service professional with over five years of experience.

United States

What I'm looking for

I am looking for a customer-centric role that values exceptional service and offers growth opportunities.

I am a dedicated customer service professional with over five years of experience in diverse roles, including health insurance and survey interviewing. My ability to work under pressure and multitask effectively has allowed me to deliver exceptional support in high-pressure environments. I am adept at utilizing technology, including the Microsoft Office Suite, to enhance operational efficiency and improve customer interactions.

Throughout my career, I have demonstrated strong communication and negotiation skills, which have been essential in my roles as a Licensed Health Insurance Agent and Customer Service Representative. I have successfully enrolled over 300 clients in health insurance plans and achieved a customer satisfaction rating of over 95%. My commitment to continuous improvement and delivering value in customer interactions drives my professional ethos.

I am now seeking to leverage my skills in a customer-centric position where I can contribute to a team that values exceptional service and operational excellence.

Experience

Work history, roles, and key accomplishments

WA
Current

Overnight Stocker

Walmart

Sep 2024 - Mar 2025 (6 months)

Performed regular audits of store shelves to ensure items were in the correct locations and pricing was accurate. Followed safety regulations while operating pallet jacks and forklifts to move heavy items. Unloaded truck shipments and restocked shelves with incoming merchandise.

SP

Survey Interviewer

Symphony Placements

May 2024 - Sep 2024 (4 months)

Conducted surveys and gathered data effectively, requiring strong communication skills to engage with respondents. Maintained detailed records of survey responses for further analysis and collaborated with the research team to refine survey questions.

TR

Licensed Health Insurance Agent

Tranzact

Jan 2023 - Jan 2024 (1 year)

Provided clients with comprehensive information about different health insurance plans. Guided clients through the selection process while ensuring compliance with industry regulations and successfully enrolled over 300 clients.

CO

Customer Service Representative

Conduent

Jan 2022 - Jan 2023 (1 year)

Addressed customer inquiries and provided solutions to various issues, focusing on delivering outstanding service while adhering to company policies. Achieved a customer satisfaction rating of over 95%.

MI

Twister Machine Operator

Mohawk Industries

Apr 2018 - Sep 2022 (4 years 5 months)

Trained new machine operators on proper machine operation and safety procedures. Performed machine setup and calibration to ensure parts were within required tolerance levels.

PG

Customer Service Representative

PGBA

Mar 2017 - Apr 2018 (1 year 1 month)

Collaborated with other departments to ensure customer satisfaction and demonstrated strong problem-solving skills to identify root causes of customer issues.

Education

Degrees, certifications, and relevant coursework

PM

PMTC

Certificate, Medical Coding

2024 - 2025

Francis Marion University logoFU

Francis Marion University

Bachelor's, General Studies

2012 - 2016

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Denisha White - Overnight Stocker - Walmart | Himalayas