Josephine Mendez
@josephinemendez
Seeking to leverage strong organizational and communication skills.
What I'm looking for
As a driven and detail-oriented individual, I have honed my skills in customer service, communication, and time management through various roles in the service industry. With a strong educational background in accounting and a passion for problem-solving, I am confident in my ability to excel in fast-paced environments.
Throughout my experience, I have demonstrated exceptional organizational abilities, effectively prioritizing tasks and managing time to meet deadlines. My bilingualism in English and Spanish has enabled me to communicate effectively with diverse populations, fostering collaboration and understanding.
I am a results-driven individual with a strong work ethic, committed to delivering exceptional customer service and driving sales targets. With a proven track record of building and maintaining positive relationships with clients, I am confident in my ability to make a valuable contribution to any organization.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
T J Maxx
Dec 2022 - Present (2 years 7 months)
Encouraged customers to sign up for store credit cards, assisted customers in locating items, handled returns, and ensured customer satisfaction.
Insurance Agent
Texas Insurance Service Center
Jan 2022 - Dec 2022 (11 months)
Sold personal lines insurance, recruited clients, managed policy renewals, and explained insurance coverage to clients.
Customer Service Representative
T J Maxx
Nov 2021 - Nov 2022 (1 year)
Encouraged customers to sign up for store credit cards, assisted customers in locating items, handled returns, and ensured customer satisfaction.
Customer Service Representative
Tele Dental
Sep 2020 - Nov 2021 (1 year 2 months)
Communicated with patients' parents, scheduled and confirmed appointments, and explained complex information in an easy-to-understand manner.
Seasonal Cashier & Operations Assistant
Walmart Supercenter
Apr 2020 - Sep 2020 (5 months)
Supported Customer Service Desk and Self-Checkout, maintained a positive attitude and demonstrated professionalism.
Hostess & Cashier
China Restaurant
Jan 2018 - Jan 2020 (2 years)
Provided exemplary customer service to clients, remained open to schedule changes and coverage for colleagues.
Education
Degrees, certifications, and relevant coursework
Josephine hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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