keitha User
@keithauser
Customer Service Representative with top-notch communication skills.
What I'm looking for
As a dedicated and results-driven customer service professional, I leverage my exceptional oral and written communication, active listening, and analytical problem-solving skills to deliver exceptional customer experiences. With a strong background in sales and administrative coordination, I excel in fast-paced environments, consistently exceeding performance targets and building strong customer relationships.
Throughout my career, I have demonstrated a unique ability to understand customer desires, provide customized solutions, and drive loyalty. My expertise in handling high call volumes, resolving customer issues, and improving team productivity has earned me a reputation as a top performer in customer-facing roles.
With a strong educational foundation in business and a proven track record of success, I am confident in my ability to make a meaningful impact in any organization. I am a driven and motivated individual with a passion for delivering exceptional customer service and driving business growth.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Carchex
Dec 2022 - Oct 2023 (10 months)
Presented vehicle warranty protection plans to clients, handled high call volumes, and resolved customer issues via phone using Bria VoIP. Improved team productivity by navigating multisystem and data entry productivity.
Sales Representative
Populus Financial Group Inc
Jan 2016 - Nov 2022 (6 years 10 months)
Greeted customers, informed them of financial solutions, and guided decision-making. Handled and balanced daily cash transactions, built strong customer relationships, and assessed creditworthiness.
Administrative Coordinator
Klein Forest High School
Sep 2012 - Jan 2016 (3 years 4 months)
Performed administrative tasks, assisted with administrative tasks for teachers, and utilized Microsoft Office to compose letters and manage emails.
Education
Degrees, certifications, and relevant coursework
University of Houston—Downtown
Bachelor, Business
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring keitha?
You can contact keitha and 90k+ other talented remote workers on Himalayas.
Message keithaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
