elizabeth sutton
@elizabethsutton
Dedicated customer service representative with strong organizational skills.
What I'm looking for
I am an experienced customer service representative with a strong background in various roles, including wealth management and patient care coordination. My journey began at Domino's Pizza, where I honed my leadership and organizational skills while managing a team and ensuring customer satisfaction. Over the years, I have developed a keen ability to communicate effectively with clients and colleagues alike, which has been instrumental in my success in the customer service industry.
In my most recent role at Health First, Inc., I handled inquiries from insurance members, conducted investigative research into claims, and ensured accurate payment collection. My attention to detail and problem-solving abilities have allowed me to excel in fast-paced environments, where I am often tasked with resolving complex issues. I am currently pursuing a Bachelor's Degree in Business Management, which I believe will further enhance my skills and prepare me for future challenges in the business world.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Health First, Inc.
Nov 2023 - Present (1 year 7 months)
Answered phone calls from current insurance members and conducted investigative research into insurance claims. Collected payments for insurance premiums and researched mistakes in premium calculations.
Wealth Management Assistant
Eastwood and Associates
Feb 2021 - Present (4 years 4 months)
Assisted clients by answering phone calls, scheduling appointments, and managing check deposits and money transfers. Established new accounts such as Roth and SEP, and handled meeting preparation and event planning.
Assembler
Collins Aerospace
Sep 2019 - Present (5 years 9 months)
Loaded parts into bins within machines and assembled components onto boards following engineering layouts. Trained other peers, fixed mechanical issues, and inspected work for completeness and accuracy.
Patient Care Coordinator
Millefiori
Nov 2018 - Present (6 years 7 months)
Managed patient communications, including answering and returning phone calls, and greeting patients upon arrival. Handled cash transactions, ran reports, and maintained office cleanliness and organization.
Property Research Analyst
American Title, Inc.
Jun 2015 - Present (10 years)
Researched current property owners and provided banks with comprehensive reports on deeds, mortgages, AVR, and MVR. Compiled paperwork packets for clients and obtained property information from various facilities.
Assistant Manager
Domino's Pizza
Aug 2012 - Present (12 years 10 months)
Managed customer orders, trained new employees, and was responsible for counting end-of-shift inventory and cash. Oversaw store opening and closing procedures and helped prepare the store for inspections.
Education
Degrees, certifications, and relevant coursework
Eastern Florida State College
Bachelor's Degree, Business Management
Currently pursuing a Bachelor's Degree in Business Management. This program is focused on developing comprehensive business acumen and management skills.
Eastern Florida State College
Associate's Degree
Completed an Associate's Degree at Eastern Florida State College. This foundational education provided a broad understanding of various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring elizabeth?
You can contact elizabeth and 90k+ other talented remote workers on Himalayas.
Message elizabethFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
