Sheryl Brobio

Managed GoHighLevel email marketing, social scheduling, subscription handling and funnel creation to drive client retention and campaign delivery from 2023–2025.

Provided executive support including book cover design, content editing/formatting, social media graphics, transcription, and research to improve content production and executive bandwidth from 2021–2025.

Developed daily posting schedules, managed paid campaigns, created graphics, and administered SKOOL community to grow engagement from 2020–2025.

Managed social media, performed data entry and B2B calls to support operations and client outreach for a commercial services firm in Texas during 2023–2024.

Managed Facebook paid campaigns, social media, site building and affiliate marketing, plus email and calendar management to support business growth from 2015–2024.

Oversaw remote office operations including social media graphics, calendar management, appointment booking and lead qualification to streamline client intake during 2022–2023.

Managed social channels, scheduled posts, created graphics and ran paid campaigns across platforms including Instagram, Facebook and YouTube from 2021–2023 to increase online presence.

Produced blog content and managed social media to support lead generation and SEO for a real estate business from 2020–2022.

Developed training materials, created operational training programs and trained call center agents in voice, accent neutralization and customer service from 2011–2020.

Provided long-term virtual assistant, web content, telemarketing and business support services for multiple international clients across real estate, healthcare and small business sectors between 2002–2020.

Built and managed eCommerce sites, ran Facebook ad campaigns, handled crypto transaction capture and transcription to support online retail operations from 2016–2019.

Taught Customer Service and Technical Support courses, delivering practical training and curriculum support during 2014–2015.

Provided project management (Basecamp), blog writing, calendar management and B2B outreach to schedule appointments with global universities during 2014–2015.

Delivered communication excellence training focused on American consumer interactions and managed near-hire training programs for H&R Block and Intuit from 2012–2013.

Owned and managed outsourcing operations, overseeing service delivery and remote teams to support clients from 2007–2009.

Graduate of Bachelor of Science in Applied Biology with a major in Plant Pathology.