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Arriane Quinones

@arrianequinones

Seasoned Virtual Assistant specializing in SEO and E-commerce support.

Philippines
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What I'm looking for

I am looking for a role that allows me to utilize my diverse skills in a dynamic environment, with opportunities for growth and collaboration.

I am a seasoned Virtual Assistant with extensive experience since 2009, specializing in various fields including Administrative and Executive Roles, SEO, E-commerce, Customer Support, and Lead Generation. My expertise encompasses both on-page and off-page optimization, management of WordPress, product listings, email marketing, and executive support tasks. I approach virtual operations with a high level of professionalism and efficiency, consistently demonstrating a positive demeanor and a strong dedication to achieving exceptional results.

Throughout my career, I have successfully led teams, managed client relationships, and implemented effective strategies that have significantly improved online presence and operational efficiency. My roles have ranged from SEO Specialist to Chief Technology Officer, where I have honed my skills in technical support, project management, and customer relations. I am passionate about leveraging my diverse skill set to contribute to the success of my clients and organizations.

Experience

Work history, roles, and key accomplishments

TA

Chief Technology Officer (CTO)

The Pro Ads

Apr 2024 - Present (1 year 5 months)

Created Standard Operating Procedures for operations, marketing, sales, and customer support. Managed different departments, emails, LiveChat, and ticket inquiries, resolving technical issues for clients.

YL

Marketing Operations Coordinator

Ylopo

Apr 2023 - Present (2 years 5 months)

Managed and responded to email inquiries, onboarding new clients on Google Local Services Ads. Optimized Google LSA profiles and monitored ad performance, updating budgets as necessary.

DM

Operations Specialist

DoubleDome Digital Marketing

Jun 2022 - Present (3 years 3 months)

Performed account reconciliation, updated sales and expense transactions, and prepared payroll and taxes. Oversaw project planning and monitored progress, delegating tasks and preparing deliverables.

KL

Technical Customer Support

Kennected LLC

Jul 2020 - Present (5 years 2 months)

Handled LiveChat and email inquiries regarding products, technical issues, and billing status. Managed calendar, video call meetings, and sent follow-up emails to customers.

PL

Accounting & Finance Specialist

Parent Company Plus, LLC

Mar 2017 - Present (8 years 6 months)

Added codes to invoices, files, and receipts for organization and searchability. Organized budget and sales reports, tracking expenses to maintain tight business controls.

ML

Lead Generation Specialist

Marketing Idea Lab

Mar 2013 - Present (12 years 6 months)

Collected lists of potential customers through research and identified business opportunities. Initiated contact with prospects and conducted follow-up calls to gather information for qualified leads.

JB

Social Media Specialist

JZGraphics & BORDStudios

Sep 2010 - Present (15 years)

Monitored social media and online industry trends, performing administrative duties like email marketing and calendar management. Assisted clients in developing website portals and social media pages to promote businesses.

ED

Lead Generation Specialist

Erica Douglas

Jan 2010 - Present (15 years 8 months)

Created SEO plans and strategies, performing link building and content writing. Generated monthly and weekly reports for project tracking.

FW

SEO Specialist - Team Lead

Firstpage Websearch

Apr 2009 - Present (16 years 5 months)

Monitored team performance and handled client-to-employee reports. Performed initial technical website audits and implemented white hat link building techniques.

Education

Degrees, certifications, and relevant coursework

SC

Saint Columban College

Bachelor of Science, Computer Science

2005 - 2009

Completed a Bachelor of Science in Computer Science, gaining foundational knowledge in computing principles and programming. The curriculum covered various aspects of computer systems and software development.

SS

Sta. Lucia National High School

Secondary School Diploma, General Studies

2002 - 2005

Completed secondary education, building a strong academic foundation. Focused on core subjects to prepare for higher education.

TS

Tabina Central Elementary School

Elementary School Certificate, General Studies

1997 - 2002

Completed elementary education, developing fundamental literacy and numeracy skills. Engaged in basic academic subjects and foundational learning.

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Arriane Quinones - SEO Specialist - The GrumpyHare | Himalayas