I am seeking a remote property management or STR/LTR operations role where I can own daily operations, manage guest and tenant relations, coordinate vendors and maintenance, support real estate transactions, and help scaling teams build better systems and workflows.
Kaye Ambos
@kayevillacorte
Remote STR & LTR Operations Specialist | 7+ years U.S. property management | Top Rated Plus | Available now.
What I'm looking for
I am a results-driven Remote Operations Specialist with 7+ years of hands-on experience managing short-term and long-term rental portfolios across multiple U.S. states. At my peak, I managed 40+ STR properties and 60+ LTR tenants independently, and served as a cluster head overseeing operational teams across larger portfolios.
My work spans the full property management cycle, including guest and tenant communications, listing optimisation, dynamic pricing, vendor coordination, maintenance oversight, lease administration, compliance tracking, and owner reporting. I have worked extensively across Airbnb, VRBO, Booking.com, OwnerRez, Guesty, Lodgify, Lavanda, Hospitable, and PriceLabs, and I bring genuine platform fluency rather than surface-level familiarity.
Beyond STR operations, I have supported real estate agents with listings, documentation, transaction administration, and CRM management, including BoldTrail (formerly kvCORE). I am comfortable working across productivity and collaboration tools, including Notion, Trello, Asana, Slack, Google Workspace, QuickBooks, and Claude, and I pick up new systems quickly when the workflow logic is familiar, which it always is in property ops.
I am organised without being rigid, tech-savvy without overcomplicating things, and genuinely passionate about hospitality and property operations done right. I am a Top Rated Plus freelancer on Upwork, Philippines-based, and available for full-time or part-time remote engagements aligned with U.S., UK, or Australian business hours.
If you are looking for someone who can step in clean, own the operations, and keep both guests and owners happy without constant oversight, I am your person.
Experience
Work history, roles, and key accomplishments
Remote Operations Specialist
Kaye Collective
Jan 2022 - Present (4 years 5 months)
Delivered end-to-end STR and LTR operations for U.S. short-term and long-term rental clients, managing guest communications, listing optimization, dynamic pricing, vendor coordination, maintenance oversight, lease administration, compliance tracking, and owner reporting. Serves clients across Airbnb, VRBO, Booking.com, OwnerRez, Guesty, Lodgify, and PriceLabs and maintains Top Rated Plus status on Upwork.
Property Operations Assistant
GetLavanda
Supported UK and European short-term rental operations through the GetLavanda property management platform. Handled guest communications, listing management, and booking coordination across a multi-property portfolio while building familiarity with European STR compliance standards.
Education
Degrees, certifications, and relevant coursework
University of San Carlos
Bachelor of Science, Business Administration (Finance)
Bachelor of Science in Business Administration (Finance) from the University of San Carlos.
Availability
Location
Authorized to work in
Website
kayecollective.coPortfolio
kayecollective.coSalary expectations
Social media
Job categories
Interested in hiring Kaye?
You can contact Kaye and 90k+ other talented remote workers on Himalayas.
Message KayeFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
