At Staycious LLC, I managed guest messaging, inquiries, check-in instructions, and post-stay reviews across Airbnb and Hostaway. I also coordinated turnover cleaning schedules through Turno and monitored pricing adjustments with PriceLabs.
As a Property Management Operations Specialist, I administered daily operations, vendor communication, and client records using Buildium. I also maintained licensing records and owner and tenant ledgers, and handled escalated tenant inquiries.
As an Operations VA & Dispatcher, I handled customer inquiries, created job quotes, and scheduled field maintenance using Jobber. My other support experience includes financial and billing inquiries, content moderation, financial customer data, and healthcare provider support.
