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MB
Indonesia130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
HVGlobal Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
HVHead of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
HSSolutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
CAAccount Manager
CareApp
Apr 2020 - May 2020 (1 month)
TIAssistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
ADExperienced sales manager specializing in team leadership and revenue growth.
Experience
Sales Manager
Ecole Cube
Apr 2025 - Present (7 months)
Account Manager
SQWAD
Jan 2025 - Apr 2025 (3 months)
DKResults-driven appointment setter specializing in converting inbound leads into high-value HVAC installation appointments.
Experience
Lead Qualification Specialist
Boston Therapeutic LLC
Jan 2020 - Jun 2025 (5 years 5 months)
Results-driven Cold Caller & Appointment Setter with proven sales success.
Experience
Cold Caller & Appointment Setter
Raytill Limited
Feb 2023 - Jan 2025 (1 year 11 months)
Sales Representative | Inside Sales Associate
Emtill Nigeria Limited
Jan 2022 - Jan 2023 (1 year)
HIOnly 2% of job applicants get seen. Be the top 2%.
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Customer-focused AI tutor and support specialist optimizing AI systems and customer experiences.
Experience
AI Tutor
Self Employed
Feb 2021 - Present (4 years 9 months)
Transcriber
Appen
Jan 2020 - Jan 2021 (1 year)
Customer Support Rep
Work India
Feb 2019 - May 2019 (3 months)
OPCustomer sales rep with excellent communication skills
Experience
Appointment Setter
Okey Motors Ltd
Dec 2022 - Jun 2023 (6 months)
Cold Caller
Happy hill farms company Ltd
Aug 2022 - Oct 2022 (2 months)
Customer Service Representative
Airtel Telecommunication company
May 2021 - Jul 2022 (1 year 2 months)
BURecent graduate with customer service expertise and biotechnology background.
Experience
Customer Service Agent
Onepilot
Oct 2024 - Jul 2025 (9 months)
Various Works
Gîte du Clos Carron
Oct 2023 - Jul 2024 (9 months)
Dispatcher & Customer Support Manager
ZITICITY
Apr 2021 - Jan 2022 (9 months)
MWDependable customer service professional delivering empathetic, KPI-driven support and quality assurance.
Experience
Quality Analyst
Teleperformance Kenya
Aug 2024 - Present (1 year 3 months)
Customer Support Agent
Teleperformance Kenya
Oct 2021 - Jul 2024 (2 years 9 months)
JPExperienced in cold calling specializing in sales and appointment setting for over a year.
Experience
SSCustomer Service Representative
SixEleven Global Services and Solutions
Jun 2022 - Sep 2023 (1 year 3 months)
HIAI-powered interview practice.
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I am a sales professional specializing in cold outreach and CRM management.
Experience
Sales Representative
Rei Development GmbH
Nov 2024 - Present (1 year)
Sales Development Representative
WEMOLO (Parkdepot GmbH)
Jan 2023 - Oct 2024 (1 year 9 months)
I am an adaptable customer support professional skilled in technical troubleshooting.
Experience
DECustomer Support Agent
Delivery.com
Aug 2022 - Present (3 years 3 months)
Training Manager & Sales Representative
Real Promotions
Jul 2021 - Aug 2022 (1 year 1 month)
NL
Philippines1k-2k USD
Organized, adaptable, and results-driven
Experience
VITelesales Agent
247 Virtual Agent Philippines Inc.
Jan 2020 - Jun 2023 (3 years 5 months)
VIAccount Specialist
VY
Australia100k-120k USD
Customer Onboarding & Retention Manager
Experience
PASnr technical Onboarding Manager
Partnerize
Jul 2023 - Dec 2023 (5 months)
AICustomer Onboarding Expert & Project Manager
Remote CRM and dialer specialist optimizing workflows with AI and 16+ years' experience.
Experience
Verification Representative
Datalot / Centerfield Insurance Services
Jan 2021 - Present (4 years 10 months)
DME Telesales Verification Rep
CVR Pros
Nov 2016 - Oct 2021 (4 years 11 months)
Appointment Setter
Real Love
DCI have been in the customer service Industry for over 12 years.
Experience
Customer Service Representative
Aviation Hospitality and Fitness
Telecom engineer specializing in VoIP, SBCs, and Alcatel OXE troubleshooting with strong SIP expertise.
Experience
Senior Engineer
Movate Technologies Pvt Ltd
Jan 2023 - Present (2 years 10 months)
TLNetwork Engineer
Tech Mahindra Limited
Sep 2021 - Jan 2023 (1 year 4 months)
SLNOC Engineer
Sify Technologies Limited
NCCustomer service specialist with over 6 years of experience.
Experience
Customer Service Specialist
Electronica Steren
Jan 2024 - Mar 2024 (2 months)
Customer Service Agent
Cheaf
Dec 2021 - Nov 2022 (11 months)
Customer Service Agent
Michel Domit
Dec 2020 - Jan 2022 (1 year 1 month)
Healthcare support specialist with expertise in billing and patient service.
Experience
IT Helpdesk
City of New York (Family Justice Center)
Jul 2023 - Present (2 years 4 months)
Ecommerce Associate
Whole Foods Market
Apr 2024 - Jul 2024 (3 months)
IT Support Lead
Snack POS
Energetic customer service support professional with 4 years experience.
Experience
Cold Caller
The Gold Standard DAO
Mar 2023 - Apr 2025 (2 years 1 month)
CCostumer care representative
1-800 Contacts
Mar 2020 - Apr 2025 (5 years 1 month)
Call Centre Agent
Amazon
Jul 2018 - Mar 2021 (2 years 8 months)
United Kingdom20k-29k USD
I have 5 years in customer sevice , sales , retentiond based roles i love speaking to customers
Experience
HDCustomer service advisor
Hastings Direct
Mar 2024 - Jul 2025 (1 year 4 months)
Customer service advisor
247 Virtual Agent Philippines Inc.
Jan 2020 - Jun 2023 (3 years 5 months)
Aircall
Aug 2020 - Mar 2023 (2 years 7 months)
Customer Experience Manager
Spoke Phone
Mar 2020 - Nov 2021 (1 year 8 months)
Jan 2014 - Jan 2016 (2 years)
Senior Program Coordinator
American Children’s Cancer Association
Jan 2010 - Jan 2014 (4 years)
Dec 2015 - Sep 2021 (5 years 9 months)
Customer Service Agent
Delivery Technologies
Jul 2019 - May 2020 (10 months)
Aug 2023 - Dec 2023 (4 months)
Founding Support & IT Team Member
Level
Feb 2020 - May 2023 (3 years 3 months)
Technical Support Specialist
Aircall
Oct 2017 - Jan 2019 (1 year 3 months)
Mobile broadband
Jan 2022 - Feb 2024 (2 years 1 month)
Talk talk
Talktalk
Jan 2021 - Nov 2022 (1 year 10 months)
