In my remote Short-Term Rental Operations role, I handled daily workflows in Hostaway and Guesty, supporting listing and reservation accuracy across Airbnb, Booking.com, and Vrbo. I also processed reservation payments and prepared monthly owner statements.
In public sector and government administration, I supervised section personnel and served as Process Owner for regional operations under an ISO 9001 Quality Management System. I developed Google Sheets tracking tools and spreadsheet models for records management, monitoring, and compliance reporting.
