AMAndrea Nicole Mortel
@andreanicolemortel
Hospitality professional specializing in short-term rentals, guest support, and property operations.
PhilippinesWhat I'm looking for
I am a hospitality professional with hands-on experience in short-term rental property management, guest support, and room attendant duties. I have managed listings, reservations, cancellations, coordinated with owners, cleaners, and maintenance, and delivered responsive guest communication to drive service excellence and client satisfaction.
My background includes a BS in International Hospitality Management and practical hospitality roles where I maintained high standards, handled guest requests professionally, and managed contractors and vendors. I bring strong administrative, time-management, and conflict-resolution skills, with proficiency in property management systems and common productivity and design tools.
Experience
Work history, roles, and key accomplishments
Property Management VA
Self Employed
Jan 2025 - Sep 2025 (8 months)
Provided short-term rental guest support and managed listings, reservations, and cancellations to ensure timely communication and high guest satisfaction. Coordinated with owners, cleaners, and maintenance to resolve issues and maintain smooth operations.
Room Attendant
Hospitality Industry
Aug 2023 - Apr 2024 (8 months)
Maintained guest rooms to high cleanliness and presentation standards, completed daily duties within strict timeframes, and assisted guests with requests professionally to support positive guest experiences.
Education
Degrees, certifications, and relevant coursework
CLOHS
Bachelor of Science, International Hospitality Management
2024 - 2024
Activities and societies: Hospitality Industry / Cruise (Limassol, Cyprus)
Completed BS in International Hospitality Management and Cabin Stewardess training with focus on hospitality industry practices.
LBLyceum of the Philippines University - Batangas
Bachelor of Science, Hospitality
2019 - 2023
Grade: Dean's Lister
Activities and societies: Maintained organization and attention to detail; delivered personalized service
Completed Bachelor of Science studies with consistent Dean's Lister honors and training in guest cabin standards and personalized service.
UBUniversity of Batangas
Bachelor of Science in Nursing, Nursing
2015 - 2018
Activities and societies: Managed multiple tasks, coordinated with team members, followed company standards
Undergraduate coursework toward a Bachelor of Science in Nursing with experience coordinating team tasks and meeting deadlines.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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