Jijit Payyappilly

Executed enterprise software compliance audits uncovering over‑deployment, under‑licensing, and unauthorized usage. Advised on perpetual and subscription frameworks, driving 10% growth. Delivered optimization reports and remediation roadmaps for cost‑efficient true‑ups and licensing consolidation.

Directed enterprise engagement programs driving 20–25% compliance revenue growth and higher renewal success. Built C‑suite relationships advising on SaaS and licensing models. Boosted team quota by 10–15% via strategic account planning and upsell initiatives. Delivered dashboards improving retention and revenue visibility.

Oversaw IT procurement and vendor negotiations for software, hardware, SaaS, and cloud, cutting costs by 18%. Managed RFPs, SLAs, and supplier benchmarking, boosting efficiency by 22%. Directed asset lifecycle with 99% accuracy, reducing compliance risk by 25% and shortening procurement cycles by 20%

Conducted licensing reviews with Smart Flow and Salesforce, boosting compliance 25% and driving 20–25% growth via true‑ups and renewals. Partnered with legal, finance, and success teams on audit readiness and risk mitigation. Enabled distributors with compliance education, led QBRs, and delivered predictive dashboards for APAC growth.

Orchestrated APAC compliance and renewal programs delivering 15–20% growth. Led teams of analysts improving closure rates 25%. Managed audits, disputes, and executive negotiations ensuring governance. Optimized Smart Flow and Salesforce for forecasting accuracy. Built reseller partnerships and led licensing capability programs.

Executed software compliance investigations using telemetry, entitlement data, and Smart Flow, cutting audit cycle time 20%. Converted findings into 25% growth via subscription conversions. Presented risk analyses to CXOs, maintained Salesforce dashboards for APAC visibility, and drove 15% renewal growth through partner enablement.

Led sales campaigns for ERP and CRM solutions, crafting RFPs and closing deals that improved client acquisition and ensured timely payment collections.

Drove sales for ERP, HR/payroll and education platforms, developing RFPs, negotiating deals and implementing KPIs to improve customer engagement and revenue.

Handled high-volume customer inquiries (~50/day), resolved complaints professionally, and collaborated cross-functionally to maintain service standards and satisfaction.

Managed customer inquiries (~30/day), processed orders and documented interactions in GDS, improving follow-up and contributing to customer retention.

Completed a Bachelor of Business Administration covering core business, management, and administrative subjects.

Completed a Bachelor of Arts (General) program covering a broad range of humanities and social science subjects.