Kamaljeet Kaur
@kamaljeetkaur3
Experienced Software ELA & IT Asset Management Manager optimizing licenses, compliance, and enterprise governance.
IndiaWhat I'm looking for
I’m an experienced IT Asset Management and Software Asset Management professional with 18+ years across software licensing, procurement, and vendor management. I specialize in Enterprise License Agreement (ELA) operations, compliance management, and entitlement governance to ensure audit success.
In my current role as a Software ELA Manager, I lead enterprise ELA operations and ITAM for global customers, including renewals, contract management, compliance tracking, and optimization for VMware and Veritas ELAs. I’ve streamlined operational processes to improve governance, reporting accuracy, and efficiency, while delivering meaningful cost savings through license optimization and strategic renewal planning.
Previously, as a Manager–Global Software Asset Management at HCL Technologies, I managed enterprise software assets across on-premise, SaaS, and cloud environments for major publishers (including Microsoft, Adobe, and Oracle). I implemented and managed Flexera FlexNet and related platforms for software lifecycle management and ROI tracking, led audit readiness efforts, and supported multi-client transitions with SLAs, training, and stakeholder alignment.
Experience
Work history, roles, and key accomplishments
Managed Enterprise License Agreement (ELA) operations and software asset management for enterprise customers, including VMware and Veritas renewals, compliance tracking, contract lifecycle management, and entitlement reconciliation. Streamlined governance and reporting processes and delivered cost savings through license optimization and renewal planning while coordinating billing and cross-charge
Led global ITAM engagements managing enterprise software assets across on-premise, SaaS, and cloud for major publishers including Microsoft, Adobe, and Oracle. Implemented and managed Flexera FlexNet to improve license optimization, compliance/audit readiness, SLA governance, and ServiceNow request fulfillment and entitlement allocation.
Managed software compliance for 25+ publishers, remediated underutilized licenses, and performed quarterly entitlement reconciliations to support audit readiness. Ran IT asset management operations covering escalations, SLA monitoring, reporting, Flexera-ServiceNow integration (discovery and catalog management), and end-to-end lifecycle activities for hardware assets in ServiceNow.
Systems Consultant
NiiT Technologies Pvt. Ltd.
Feb 2012 - May 2014 (2 years 3 months)
Managed IT procurement activities including RFI/RFP/RFQ processes, vendor selection, negotiations, purchase orders, and vendor evaluations. Supported software and hardware asset management operations for audits, tracking, tagging, deployment, disposal, and IT asset allocation request fulfillment with SLA compliance.
Corporate ITAM Team Lead
Convergys India Pvt. Ltd.
Aug 2008 - Feb 2012 (3 years 6 months)
Led corporate IT asset management operations and service delivery, overseeing asset lifecycle activities, inventory tracking, and operational governance. Coordinated with internal teams to ensure compliance and process efficiency across the service delivery workflow.
IT Asset Mgmt Sr Analyst
Computer Sciences Corporation
Nov 2006 - Aug 2008 (1 year 9 months)
Supported software and hardware asset management operations by maintaining asset records, compliance documentation, and inventory tracking. Managed IT asset management across 41 projects and assisted procurement and software licensing activities to support full lifecycle governance.
Senior Contact Associate
Intelicom
Feb 2004 - Nov 2006 (2 years 9 months)
Managed customer support operations and coordinated processes to maintain service quality and operational documentation. Ensured adherence to operational standards through consistent documentation and customer service execution.
Business Operations Executive
E-Serve International Pvt. Ltd.
Jun 2002 - Feb 2004 (1 year 8 months)
Supported business process execution and reporting activities to improve operational performance. Increased customer satisfaction scores by 25% by providing operational and customer service support.
Education
Degrees, certifications, and relevant coursework
Symbiosis (Pune)
Operations Management Certification, Operations Management
2025 -
Completed Operations Management certification(s) at Symbiosis in Pune in 2025.
Kirori Mal College, University of Delhi
Bachelor of Science (B.Sc.)
2002 -
Earned a Bachelor of Science (B.Sc.) from Kirori Mal College, University of Delhi in 2002.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring Kamaljeet?
You can contact Kamaljeet and 90k+ other talented remote workers on Himalayas.
Message KamaljeetFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
