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Sumit Rattan

@sumitrattan

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Experienced sales leader driving SaaS renewals, upsells and global GTM growth.

India

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What I'm looking for

I am seeking a senior sales or renewals leadership role where I can scale GTM operations, mentor teams, drive NRR growth, and build repeatable playbooks across global markets.

I am an experienced sales leader with 17+ years driving enterprise software, SaaS, AI/ML and cloud revenue across North America, EMEA and APAC. I have a consistent track record of quota attainment, building and mentoring regional teams, designing reseller/channel programs, and managing strategic renewals and upsell motions to grow recurring revenue.

I specialize in building 0-to-1 GTM plans, creating sales playbooks, and improving sales productivity and win rates within 90 days. I bring hands-on experience managing large renewal portfolios, coaching high-performing teams, and executing pipeline mining and churn-management strategies to deliver measurable NRR, ACV and GRR growth.

Experience

Work history, roles, and key accomplishments

Manager, Renewals

Ivanti

Feb 2021 - Jan 2025 (3 years 11 months)

Led a global renewals team of 12+ against a $21M FY quota, achieving 101% attainment and driving 100%+ YoY growth in NRR, ACV and GRR through coaching, pipeline mining, and process improvements.

Renewals Management Team Leadership Pipeline Management KPI PLI Design Upselling Salesforce

Sr. Specialist Renewals

Automation Anywhere

Jul 2019 - Jan 2020 (6 months)

Managed renewal targets and mitigated at-risk renewals by coordinating with Customer Success and Sales to preserve recurring revenue and surface upsell opportunities across enterprise accounts.

Renewals Risk Mitigation Upselling Salesforce Executive Communication SaaS

Contract Renewals Manager

Replicon

Nov 2012 - Sep 2014 (1 year 10 months)

Headed cloud renewals team of 9+ for a $24M quota, growing renewals from $12M to $24.5M through account expansion, coaching, and process governance across APAC, EMEA and NAS.

Cloud Renewals Account Expansion Team Management Coaching Global Accounts Process Improvement

Support Sales Manager

Oracle

Oct 2008 - Aug 2012 (3 years 10 months)

Managed renewals for $50–55M in EMEA and NAS territories, led 11+ direct reports, executed cancellation-retention initiatives recovering $2.7M (37% success) and improved contract thresholds across regions.

Renewals Escalation Management Team Leadership Retention Contract Negotiation Process Design

Manager Operations

Vanguard Info-Solutions Pvt. Ltd.

Jul 2006 - May 2007 (10 months)

Led center operations and a 235-agent workforce for UK and US processes, driving revenue and performance goals while ensuring regulatory compliance and delivering training programs.

Operations Management Workforce Management Training Performance Monitoring TCPA DMA Compliance Shift Scheduling

Assistant Branch Manager

Teleperformance

Mar 2002 - Jun 2006 (4 years 3 months)

Managed operations for 242 agents and multiple programs, maintained performance above 100%, handled regulatory coordination, hiring/firing, and floor-level MIS and quality reporting.

Team Leadership Regulatory Compliance Hiring Performance Management MIS Training Quality Assurance

Sales Executive

Saffron Global Ltd.

Sep 2000 - Feb 2002 (1 year 5 months)

Top-performing sales executive handling B2B and B2C campaigns for clients like AT&T Wireless and DirecTV, consistently exceeding monthly sales targets and receiving performance awards.

B2C Sales Client Management Lead Generation Negotiation Account Management Presentations)