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@sumitrattan
Experienced sales leader driving SaaS renewals, upsells and global GTM growth.
IndiaI am an experienced sales leader with 17+ years driving enterprise software, SaaS, AI/ML and cloud revenue across North America, EMEA and APAC. I have a consistent track record of quota attainment, building and mentoring regional teams, designing reseller/channel programs, and managing strategic renewals and upsell motions to grow recurring revenue.
I specialize in building 0-to-1 GTM plans, creating sales playbooks, and improving sales productivity and win rates within 90 days. I bring hands-on experience managing large renewal portfolios, coaching high-performing teams, and executing pipeline mining and churn-management strategies to deliver measurable NRR, ACV and GRR growth.
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Work history, roles, and key accomplishments
IVLed a global renewals team of 12+ against a $21M FY quota, achieving 101% attainment and driving 100%+ YoY growth in NRR, ACV and GRR through coaching, pipeline mining, and process improvements.
AAManaged renewal targets and mitigated at-risk renewals by coordinating with Customer Success and Sales to preserve recurring revenue and surface upsell opportunities across enterprise accounts.
REReplicon
Nov 2012 - Sep 2014 (1 year 10 months)
Headed cloud renewals team of 9+ for a $24M quota, growing renewals from $12M to $24.5M through account expansion, coaching, and process governance across APAC, EMEA and NAS.
Vanguard Info-Solutions Pvt. Ltd.
Jul 2006 - May 2007 (10 months)
Led center operations and a 235-agent workforce for UK and US processes, driving revenue and performance goals while ensuring regulatory compliance and delivering training programs.
TEManaged operations for 242 agents and multiple programs, maintained performance above 100%, handled regulatory coordination, hiring/firing, and floor-level MIS and quality reporting.
Saffron Global Ltd.
Sep 2000 - Feb 2002 (1 year 5 months)
Top-performing sales executive handling B2B and B2C campaigns for clients like AT&T Wireless and DirecTV, consistently exceeding monthly sales targets and receiving performance awards.
Maurya Sheraton Hotels & Towers
Jul 1998 - Dec 1999 (1 year 5 months)
Worked as customer attendant in F&B services at IGI Domestic Airport lounges, delivering guest service and operational support as an apprentice.
MCMcDonald's
May 1996 - Feb 1998 (1 year 9 months)
Promoted from core crew to crew trainer as part of the initial India team, responsible for frontline operations training and performance coaching.
Degrees, certifications, and relevant coursework
Diploma, Information Technology
Completed a Diploma in Information Technology focused on foundational IT skills and applications.
Diploma, Multimedia
Completed a Diploma in Advanced Multimedia covering multimedia tools and production techniques.
Diploma, Multimedia & Videography
Completed a Diploma in Multimedia & Videography with practical training in videography and multimedia production.
Secondary School (10+2), Science
Completed 10+2 with Physics, Chemistry, Mathematics, Computer Science and Engineering Drawing.
UDBachelor of Arts, English
Earned a Bachelor of Arts (Honours) in English from the University of Delhi.
Executive Master of Business Administration, Marketing
Completed an Executive MBA in Marketing (institution referenced as VMU).
Software and tools used professionally
IndiaYou can contact Sumit and 90k+ other talented remote workers on Himalayas.
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