Jeferson OliveiraJO
Open to opportunities

Jeferson Oliveira

@jefersonoliveira

Accomplished Senior Account Manager

Brazil

What I'm looking for

Seeking a challenging role that leverages my skills in sales, account management, and client engagement to drive growth and success.

As a seasoned Senior Account Manager with a strong track record of success, I have fostered robust client relationships, driven product initiatives, and utilized prospecting tools to mitigate churn and facilitate client renewal. My professional journey has been marked by pivotal roles in organizations such as Swap, Nowports, and Creditas, where I have consistently demonstrated expertise in cross-selling, up-selling, and client engagement.

Throughout my career, I have leveraged tools like Sales Navigator, HubSpot, and Tableau to enable data-driven decision-making and effective growth strategies. I have also engaged with clients through a combination of emails, meetings, and WhatsApp, maintaining open and transparent communication to address their needs and concerns. My experience has taught me the importance of efficient internal team communication and collaboration, which I have facilitated using platforms like Slack.

In addition to my professional experience, I have also had the opportunity to teach English to teenagers and adults, and participate in research internships in limnology and hydrology. These experiences have not only broadened my perspective but also instilled in me a strong work ethic and a passion for continuous learning. I am excited to bring my skills and experience to a new role, where I can continue to drive growth, foster strong relationships, and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

CW

Teacher

CNA English School / Cel.lep / Wizard

Feb 2015 - Mar 2018 (3 years 1 month)

As a Teacher, I taught English to various groups, prepared class content, and participated in meetings with parents to discuss student development.

UP

Research Intern

Universidade Estadual Paulista

Apr 2015 - Jul 2015 (3 months)

As a Research Intern in the Limnology Laboratory, I assisted in laboratory routines and fieldwork to analyze sediment contamination in water supply reservoirs.

MU

Research Intern

Michigan State University

Jul 2014 - Aug 2014 (1 month)

During my Research Internship at Michigan State University, I extracted geological data and created visual representations of groundwater flow patterns using GIS software.

Education

Degrees, certifications, and relevant coursework

Universidade de Coimbra logoUC

Universidade de Coimbra

Exchange Program, Biology

2016 - 2016

Completed an exchange program in Biology, enhancing knowledge in biological sciences and their applications in environmental contexts.

Universidade Estadual Paulista logoUP

Universidade Estadual Paulista

Bachelor's degree, Environmental Engineering

2012 - 2016

Bachelor’s degree in Environmental Engineering, focusing on the principles of environmental science and engineering practices to address environmental challenges.

Michigan State University logoMU

Michigan State University

Exchange Program, Environmental Science

2014 - 2014

Participated in an exchange program focusing on Environmental Science, gaining insights into ecological systems and environmental management.

Tech stack

Software and tools used professionally

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Jeferson Oliveira - Key Account Manager Specialist - Swap | Himalayas