Jeferson Oliveira
@jefersonoliveira
Accomplished Senior Account Manager
What I'm looking for
As a seasoned Senior Account Manager with a strong track record of success, I have fostered robust client relationships, driven product initiatives, and utilized prospecting tools to mitigate churn and facilitate client renewal. My professional journey has been marked by pivotal roles in organizations such as Swap, Nowports, and Creditas, where I have consistently demonstrated expertise in cross-selling, up-selling, and client engagement.
Throughout my career, I have leveraged tools like Sales Navigator, HubSpot, and Tableau to enable data-driven decision-making and effective growth strategies. I have also engaged with clients through a combination of emails, meetings, and WhatsApp, maintaining open and transparent communication to address their needs and concerns. My experience has taught me the importance of efficient internal team communication and collaboration, which I have facilitated using platforms like Slack.
In addition to my professional experience, I have also had the opportunity to teach English to teenagers and adults, and participate in research internships in limnology and hydrology. These experiences have not only broadened my perspective but also instilled in me a strong work ethic and a passion for continuous learning. I am excited to bring my skills and experience to a new role, where I can continue to drive growth, foster strong relationships, and make a meaningful impact.
Experience
Work history, roles, and key accomplishments
Key Account Manager Specialist
Swap
Jan 2024 - Mar 2024 (2 months)
As a Key Account Manager Specialist at Swap, I fostered strong client relationships, supported product initiatives, and utilized data-driven tools like Tableau and BI to enhance decision-making and growth strategies.
Senior Account Manager
Nowports
Jan 2023 - Jan 2024 (1 year)
In my role as Senior Account Manager at Nowports, I managed a portfolio of over 200 accounts, driving client engagement and implementing a cargo financing product while ensuring high levels of client satisfaction and retention.
Senior Account Manager
Creditas
Jan 2021 - Jan 2023 (2 years)
As a Senior Account Manager at Creditas, I managed B2B client accounts, ensuring successful product implementation and high customer satisfaction through effective communication and data analysis.
Sales Account Executive
Creditas
Sep 2019 - Jan 2021 (1 year 4 months)
In my role as Sales Account Executive at Creditas, I managed internal sales, conducted strategic meetings, and utilized sales tools to generate leads and secure client meetings.
Sales Account Executive
ENORA LEADERS
Nov 2018 - Aug 2019 (9 months)
As a Sales Account Executive at ENORA LEADERS, I managed inside sales activities, applying SPIN Selling methodologies to sell corporate training programs and conducting needs assessments with clients.
Inside Sales Account Executive
Stone Co (Cappta)
Apr 2017 - Nov 2018 (1 year 7 months)
In my role as Inside Sales Account Executive at Stone Co, I was responsible for both outbound and inbound sales, contributing to commercial projects and representing the company at national fairs.
Teacher
CNA English School / Cel.lep / Wizard
Feb 2015 - Mar 2018 (3 years 1 month)
As a Teacher, I taught English to various groups, prepared class content, and participated in meetings with parents to discuss student development.
Research Intern
Universidade Estadual Paulista
Apr 2015 - Jul 2015 (3 months)
As a Research Intern in the Limnology Laboratory, I assisted in laboratory routines and fieldwork to analyze sediment contamination in water supply reservoirs.
Research Intern
Michigan State University
Jul 2014 - Aug 2014 (1 month)
During my Research Internship at Michigan State University, I extracted geological data and created visual representations of groundwater flow patterns using GIS software.
Education
Degrees, certifications, and relevant coursework
Universidade de Coimbra
Exchange Program, Biology
2016 - 2016
Completed an exchange program in Biology, enhancing knowledge in biological sciences and their applications in environmental contexts.
Universidade Estadual Paulista
Bachelor's degree, Environmental Engineering
2012 - 2016
Bachelor’s degree in Environmental Engineering, focusing on the principles of environmental science and engineering practices to address environmental challenges.
Michigan State University
Exchange Program, Environmental Science
2014 - 2014
Participated in an exchange program focusing on Environmental Science, gaining insights into ecological systems and environmental management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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