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Gabriel Gonçalves

@gabrielgonalves

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Senior Key Account Manager driving enterprise growth and strategic client success.

Brazil

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What I'm looking for

I seek roles where I can manage and grow enterprise accounts, lead cross-functional projects, and deepen executive relationships in a collaborative, growth-focused company.

I am a Senior Key Account Manager with a strong track record driving enterprise growth, strategic project mapping, and long-term client success across SaaS and technology environments. I manage high-value portfolios, consistently exceed quotas, and build executive-level relationships that protect and expand revenue.

My background spans international roles in Brazil, the United States, and Europe, delivering complex projects that align ERP, AI/ML, and connectivity solutions with client strategic roadmaps. I have led cross-functional teams, negotiated contracts, recovered at-risk accounts, and delivered measurable results for global clients.

I bring a disciplined, results-oriented approach supported by certifications in cloud and project management and hands-on experience with Salesforce, HubSpot, RD Station, and collaboration platforms. I am committed to driving client value, operational efficiency, and scalable growth.

Experience

Work history, roles, and key accomplishments

Current

Senior Key Account Manager

Current

Sankhya Gestão de Negócios

May 2025 - Present (6 months)

Manage a strategic portfolio of 63 enterprise accounts, exceeding sales quotas and driving renewals and expansions while leading project mapping and contract negotiations to protect revenue and reduce churn.

Enterprise Account Management Strategic Planning Contract Negotiation ERP Integration & Customer Success Sales Forecasting Stakeholder Management

Senior Key Account Manager

Factored

Apr 2024 - Apr 2025 (1 year)

Led enterprise account management and growth by aligning AI/ML solutions to client needs, delivering complex projects, identifying upsell opportunities, and negotiating contracts to improve retention and revenue.

Account Management Project Delivery Upselling Contract Negotiation Cross Functional Collaboration

Senior Account Manager

The Studio

Jan 2024 - Apr 2024 (3 months)

Managed strategic client relationships and end-to-end custom product projects across fashion and tech clients, improving delivery quality and expanding business during a four-month engagement.

Client Management Project Coordination Product Development Business Development Negotiation

Senior Account Manager

Pexly

Sep 2023 - Dec 2023 (3 months)

Led a Global Connectivity Project enhancing the Global Insights Database, coordinated with global offices, engaged C-level terminal executives, and met commercial goals for data updates and customer satisfaction.

Process Optimization Stakeholder Management Business Development Data Integration Cross Cultural Communication

Account Manager

Sankhya Gestão de Negócios

Aug 2021 - Sep 2023 (2 years 1 month)

Managed strategic accounts with monthly revenue over R$500K, drove SaaS adoption and customer satisfaction, and exceeded targets (115% of 2022 quota) through NPS-driven initiatives and process improvements.

Account Management CRM NPS Revenue Growth Sales Strategy

Sales Executive

Sankhya Gestão de Negócios

Oct 2020 - Aug 2021 (10 months)

Conducted B2B sales targeting companies with >R$15M revenue, managed end-to-end sales cycles, maintained CRM forecasts, and consistently met quotas while securing high average ticket sales.

B2B Sales Prospecting CRM Management Sales Presentations Negotiation Pipeline Management Solution Selling

Sales/Dev Manager

Castelo do Café

Sep 2018 - Oct 2020 (2 years 1 month)

Built and led the commercial team using Inside Sales, expanded the customer base by 170%, and opened presence in six additional Brazilian states while achieving entry into major supermarket chains.

Team Leadership Inside Sales Business Development Market Expansion Sales Training Strategic Planning