Open to opportunities

Cynthia Monica

@cynthiamonica

Message

Administrative professional skilled in property administration, e-commerce operations, and customer service.

Australia

Message

What I'm looking for

I seek operational or administrative roles in fast-paced teams where I can apply property administration, e-commerce and customer service skills, with opportunities for steady responsibility and collaboration.

I am an administrative and customer-focused professional with experience across property administration, office support, and e-commerce operations. I am known for reliability, quick learning, strong attention to detail, and the ability to support teams during high-volume and transitional periods.

I have hands-on experience with PropertyMe and Property Tree, invoicing and records management, digital storefront operations (Shopify), and customer-facing roles in retail and reception. I am immediately available for temporary, contract, full-time or part-time operational roles in fast-paced environments and consistently deliver accurate, timely support to stakeholders and teams.

Experience

Work history, roles, and key accomplishments

Current

Administrative & E-commerce Support

Current

Freelance

Sep 2024 - Present (1 year 3 months)

Manage online store operations, digital product setup and customer enquiries while supporting e-commerce workflows and applying for full-time or contract roles.

Shopify Product Listing Customer Service Canva Digital Content Order Management Data Entry SEO

Property Administrator

Diamond Property Management Group

Jan 2024 - Sep 2024 (8 months)

Managed reception and high-volume enquiries, maintained PropertyMe and Property Tree records, processed invoices and supported leasing, renewals and tenant communications.

PropertyMe Data Entry Invoicing Tenant Communication Utilities Coordination VCAT Administration Records Management

Style Consultant

Wittner Shoes

Mar 2022 - Sep 2024 (2 years 6 months)

Delivered customer service and sales support, managed POS and daily cash/EFTPOS reconciliation, and performed opening/closing and daily sales reporting while meeting KPIs.

Customer Service POS Sales Reporting KPIs EFTPOS Retail Sales

Office Administrator

Blue Earth Group

May 2023 - Nov 2023 (6 months)

Managed reception, incoming calls and appointments, performed invoicing and records management, and maintained office organisation and documentation.

Reception Invoicing Microsoft Office Records Management Scheduling Data Entry Customer Service

Receptionist & Administrative Assistant

Trimson Partners Real Estate

Sep 2022 - May 2023 (8 months)

Handled front desk enquiries, performed property data entry in Property Tree, managed keys, mail distribution and provided administrative support to property managers.

Reception Key Management Mail Distribution Administrative Support Data Entry Customer Service

Marketing Coordinator

PT. Tanto Intim Line

Jan 2018 - Dec 2019 (1 year 11 months)

Coordinated marketing campaigns, conducted market research and reporting, supported digital marketing and social media, and organized events and stakeholder liaison.