I am looking for operational or administrative jobs in fast-paced teams. I want to use my skills in property administration, e-commerce, and customer service. I also want opportunities for steady responsibility and teamwork.
Open to opportunities
Cynthia Monica
@cynthiamonica
Administrative professional skilled in property administration, e-commerce operations, and customer service.
AustraliaWhat I'm looking for
I am an administrative and customer-focused professional with experience across property administration, office support, and e-commerce operations. I am known for being reliable, learning quickly, paying attention to detail, and supporting teams during busy times.
I have experience with PropertyMe and Property Tree. I also have skills in invoicing and records management. I have worked with digital storefronts like Shopify. Additionally, I have customer-facing roles in retail and reception. I am available right away for temporary, contract, full-time, or part-time jobs. I work well in fast-paced settings and provide accurate, timely support to teams and stakeholders.
Experience
Work history, roles, and key accomplishments
FR
Current
Administrative & E-commerce Support
Freelance
Sep 2024 - Present (1 year 9 months)
Manage online store operations, digital product setup and customer enquiries while supporting e-commerce workflows and applying for full-time or contract roles.
DG
Property Administrator
Diamond Property Management Group
Jan 2024 - Sep 2024 (8 months)
Managed reception and high-volume enquiries, maintained PropertyMe and Property Tree records, processed invoices and supported leasing, renewals and tenant communications.
Style Consultant
Wittner Shoes
Mar 2022 - Sep 2024 (2 years 6 months)
Delivered customer service and sales support, managed POS and daily cash/EFTPOS reconciliation, and performed opening/closing and daily sales reporting while meeting KPIs.
BG
Office Administrator
Blue Earth Group
May 2023 - Nov 2023 (6 months)
Managed reception, incoming calls and appointments, performed invoicing and records management, and maintained office organisation and documentation.
TE
Receptionist & Administrative Assistant
Trimson Partners Real Estate
Sep 2022 - May 2023 (8 months)
Handled front desk enquiries, performed property data entry in Property Tree, managed keys, mail distribution and provided administrative support to property managers.
PL
Marketing Coordinator
PT. Tanto Intim Line
Jan 2018 - Dec 2019 (1 year 11 months)
Coordinated marketing campaigns, conducted market research and reporting, supported digital marketing and social media, and organized events and stakeholder liaison.
Education
Degrees, certifications, and relevant coursework
SC
Sacred Heart International College
Diploma of Accounting, Accounting
Completed a Diploma of Accounting covering practical accounting and bookkeeping skills.
SC
Sacred Heart International College
Certificate IV in Bookkeeping, Bookkeeping
Completed a Certificate IV in Bookkeeping focusing on bookkeeping practices and software use.
US
University of STIAPAS
Bachelor of Business Administration, Business Administration
Earned a Bachelor of Business Administration with coursework in business and management.
Availability
Open to opportunities
Location
AustraliaAuthorized to work in
Indonesia
United StatesWebsite
cynthiamonicashop.comPortfolio
cynthiamonica.gumroad.comSalary expectations
65k+ USD
Social media
Job categories
Customer ServiceCustomer Support AgentCustomer SupportOperationsOperations CoordinatorContent WriterCreative WriterFreelance WriterWriterTechnical Content WriterCopywriterMarketing Communications CoordinatorMedia PlannerAdministratorSystem AdministratorPersonal AssistantOffice AdministratorReceptionistCustomer Service RepresentativeMarketing CoordinatorAdministrative Assistant
Skills
PropertyTreeCRMMicrosoft Office SuiteCustomer SupportCustomer EngagementCustomer ExperienceCustomer Relationship ManagementCustomer OnboardingCustomer SuccessCustomer RetentionCustomer InsightsCustomer FacingCustomer CommunicationsCustomer SatisfactionCustomer FeedbackReliabilityFast Paced EnvironmentFast LearnerPunctualityTeam LeadershipTeam ManagementTeamworkTeam CollaborationRelationship BuildingRelationship ManagementRelational DatabasesRelation ClientOffice SupportAdministrationCustomer ServiceReceptionData EntryRecords ManagementInvoicingAccounts ManagementPropertyMeShopifyCanvaDigital MarketingSEOMicrosoft WordOutlookMicrosoft ExcelMicrosoft TeamsEFTPOSAccount Reconciliation
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