Josy Zecchin
@josyzecchin
Customer-focused administrative professional with hospitality and project support experience.
What I'm looking for
I am an experienced administrative professional with a strong background in hospitality and client-facing roles, recently relocated from Melbourne to Tasmania. I remain calm under pressure, am process-driven, and consistently focus on delivering an excellent client experience.
My recent roles include Guest Services Manager for short-term rental property management and Casual Sales Representative in retail, where I handled front-desk operations, customer service, stock control, invoicing, and supplier coordination. Previously, I provided high-level executive support and project management for underwriting at an international insurance firm, managing calendars, CRM input, and supporting sales initiatives.
I hold a Diploma of Project Management and a Bachelor of Business Administration and Secretarial Sciences, plus a Portuguese-English translator certificate. I bring cross-cultural experience, strong organizational skills, and a service-oriented approach to support teams and improve client satisfaction.
Experience
Work history, roles, and key accomplishments
Casual Sales Representative
Blue Star Eyewear
Mar 2025 - Nov 2025 (8 months)
Delivered retail sales and product expertise for premium eyewear brands, managed stock control, processed invoices, and maintained visual merchandising to drive customer satisfaction.
Guest Services Manager
Amazing Accommodations
Jun 2024 - Nov 2025 (1 year 5 months)
Managed short-term rental front desk operations, improving guest experience through efficient check-ins, complaint resolution, and coordinated housekeeping and maintenance workflows.
Executive Assistant
Factory Mutual Insurance Company
May 2018 - Oct 2023 (5 years 5 months)
Provided high-level executive support including calendar management, CRM updates, and project coordination for underwriting and insurance sales, supporting cold outreach and administrative processes.
Education
Degrees, certifications, and relevant coursework
Greystone College
Diploma of Project Management, Project Management
Completed a Diploma of Project Management focusing on project planning, scheduling, and execution best practices.
FMU (Faculdades Metropolitanas Unidas)
Bachelor of Business Administration, Business Administration
Earned a Bachelor of Business Administration and Secretarial Sciences with coursework in business administration and executive support.
Pontifícia Universidade Católica de São Paulo
Certificate in Translation (Portuguese-English), Translation
Completed a certificate program in translation with focus on Portuguese–English translation skills.
Availability
Location
Authorized to work in
Job categories
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