Hannah Dykins
@hannahdykins
I am a highly organised administrative professional with customer service, copywriting, and team leadership experience.
What I'm looking for
I am a highly organised professional with proven experience in customer service, team supervision, and administrative support across hospitality and retail environments. I bring strong communication, problem-solving abilities, and a background in copywriting and marketing support.
In previous roles I designed visually appealing product displays, supported senior management with data-driven inventory and process improvements, and produced SEO-optimised blog content that boosted brand visibility. I have managed meetings and schedules, tracked expenses, and handled discreet information while delivering high-quality service during high-volume periods.
I am seeking a remote administrative or assistant role where I can apply my organisational skills, administrative experience, and creative copywriting to add value, streamline processes, and support teams in a collaborative environment.
Experience
Work history, roles, and key accomplishments
Personal Assistant
Blackhearts and Sparrows
Jan 2023 - Jan 2025 (2 years)
Managed meetings and schedules for the People and Culture team, handled confidential information, and tracked expenses and reports using Word and Excel to support operational efficiency.
Sales Assistant
Bread Club
Jan 2022 - Jan 2025 (3 years)
Designed and maintained visually appealing product displays to boost customer engagement and supported daily high-volume operations including cash handling and order management.
Assistant Manager / Junior Copywriter
The Cauldron
Jan 2018 - Jan 2022 (4 years)
Supported senior management with data-driven inventory management and process improvements, supervised and motivated teams, and produced brand-aligned copy to improve customer engagement.
Personal Assistant / Blog Writer
The Ghost Bus Tours
Jan 2017 - Jan 2018 (1 year)
Planned and delivered promotional events and themed client experiences, drafted SEO-optimised blog content to boost brand visibility, and provided high-quality customer service and administrative support.
Education
Degrees, certifications, and relevant coursework
Manchester Metropolitan University
Bachelor of Arts (Honours), Theatre and English
2011 - 2014
Completed a Bachelor of Arts (Honours) in Theatre and English at Manchester Metropolitan University (2011ā2014).
Availability
Location
Authorized to work in
Job categories
Skills
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