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Customer-experience leader specializing in VIP support and ticketing.
Experience
VIP Manager
BGD Tech Pvt Ltd
Sep 2023 - Sep 2025 (2 years)
Sales Manager
Galore Casa
Oct 2022 - Mar 2023 (5 months)
Branch Sales Officer
IDFC First Bank
Nov 2021 - Aug 2022 (9 months)
Customer Service Executive
Ecpl Systems
Apr 2020 - Sep 2021 (1 year 5 months)
Customer Service Executive
Air India Sats
Sep 2018 - Jan 2020 (1 year 4 months)
I am an experienced luxury travel operations manager delivering discreet, precision-driven services for high-net-worth clients.
Experience
Luxury Travel Manager
Skylux Travel
Sep 2023 - Present (2 years 2 months)
ATTravel Support Specialist
ASAP Tickets
Jun 2022 - Sep 2023 (1 year 3 months)
Sales Team Manager
Phygicart
SCExperienced Guest Relations professional dedicated to exceptional service.
Experience
Guest Relations - Butler
The St. Regis Hotels & Resorts
May 2022 - Present (3 years 6 months)
Butler - Guest Experience Ambassador
The St. Regis Hotels & Resorts
Sep 2020 - Present (5 years 2 months)
Executive Assistant and operations specialist supporting high-net-worth stakeholders.
Experience
Personal Assistant to COO
Hadley Property Group
May 2023 - Jun 2024 (1 year 1 month)
Executive Assistant
Foresight Group Ltd
Jan 2017 - Jan 2023 (6 years)
Personal Assistant to CEO
Africa Oil Corp
Jan 2013 - Jan 2017 (4 years)
MVExperienced Customer Success Manager specializing in VIP support and KYC.
Experience
Customer Success Manager
OSLO Investment
Jan 2024 - Present (1 year 10 months)
Marketing Manager
Bienes Raíces CVM
Jan 2020 - Present (5 years 10 months)
VIP Support Manager
Experienced Travel Specialist with a passion for customer service.
Experience
Travel Executive
TAG
Mar 2022 - Present (3 years 8 months)
Customer Relations Specialist
School Outfitters
Feb 2021 - Jan 2022 (11 months)
Travel Operations Manager
Entire Travel Group
Jun 2019 - Feb 2021 (1 year 8 months)
SAPassionate WordPress Developer with 4 years of experience.
Experience
WordPress Engineer
Multidots
Apr 2021 - Present (4 years 7 months)
Trainee - WordPress
Multidots
Oct 2020 - Mar 2021 (5 months)
MVCustomer Support Specialist with over 4 years of experience.
Experience
Customer Support Representative
iGaming Company
Jan 2024 - Present (1 year 10 months)
Customer Service Representative Team Lead
Sure Lock & Key LLC
Feb 2023 - Present (2 years 9 months)
SDGuest Relations Manager with a passion for exceptional customer service.
Experience
Guest Relations Manager
Venosa Beach Hotel
Mar 2024 - Present (1 year 8 months)
Guest Relations Specialist
Rixos Premium Dubrovnik
May 2022 - Present (3 years 6 months)
EPDetail-oriented personal assistant with expertise in event management.
Experience
Personal Assistant to EVP
Sky Italia
Sep 2018 - Present (7 years 2 months)
Assistant Manager
SAIPEM S.p.A. (ENI group)
Jul 2014 - Jul 2018 (4 years)
Press Office Specialist
PROPAPROMOZ
Results-driven Virtual Assistant skilled in administration, HR support, and customer service.
Experience
Virtual Assistant
Avocado Virtual Solutions
Apr 2025 - Present (7 months)
Virtual Assistant
Aveluxe
Jan 2025 - Present (10 months)
BAExperienced luxury travel specialist focused on corporate and group travel.
Experience
LUDirector of Social Media & Marketing
Luxury Travel University
TTLuxury Travel Specialist & Director of Training & Education
Trips & Ships Luxury Travel
KKExperienced executive assistant with a focus on high-level support.
Experience
Executive/Personal Assistant & Founder
KSK Concierge by the Sea
Jan 2003 - Present (22 years 10 months)
Executive/Personal Assistant to CEO & Client Services Concierge
Corporate to 6-Figure Coaching Academy
Jan 2022 - Jan 2023 (1 year)
Customer service and operations expert driving client engagement and sales.
Experience
Customer Service Support
VIP Casino Online
Mar 2025 - Present (8 months)
Game Presenter
Evolution
Nov 2024 - Mar 2025 (4 months)
Call Center Representative
Gcc7
Nov 2023 - Nov 2024 (1 year)
JSDedicated professional with extensive experience in customer service roles.
Experience
Production Associate
Tesla
Jul 2024 - Dec 2024 (5 months)
Slot Ambassador
Grand Sierra Resort
Sep 2023 - Jul 2024 (10 months)
Slot Key Person
Atlantis
Mar 2013 - Aug 2023 (10 years 5 months)
MACustomer support specialist focused on gaming industry retention, technical troubleshooting, and player satisfaction.
Experience
Customer Service Representative
High5 Games
Feb 2025 - Oct 2025 (8 months)
Customer Service Representative
Hard Rock Neverland Casino
Jun 2024 - Feb 2025 (8 months)
Customer Support Representative
KOExperienced Luxury Travel Concierge with a passion for guest experiences.
Experience
Luxury Travel Concierge
Meander Africa Safaris
Jan 2022 - Jan 2025 (3 years)
Luxury Travel Concierge
Meander Africa Safaris
Jan 2022 - Jan 2025 (3 years)
Guest Experience Trainer
Rwanda Development Board
Jan 2022 - Jan 2023 (1 year)
ABTransformative business development leader specializing in luxury partnerships and high-net-worth client relations.
Experience
Executive Director
Bin Arar Holding Group
Sep 2018 - Mar 2020 (1 year 6 months)
Founder & Director
ABAD LLC / Amal for Business Development
Mar 2004 - Mar 2020 (16 years)
Chief Operating Manager
ARBilingual executive virtual assistant delivering organized admin support and customer-focused results.
Experience
Bilingual Virtual Assistant
Myselfteam
Jan 2024 - Nov 2024 (10 months)
Campaign Advisor
BCC Beyond Contact Center
Feb 2023 - Oct 2023 (8 months)
Executive Assistant
Chacao Municipal Council
Feb 2022 - Dec 2022 (10 months)
JEProactive Deskside Support Consultant with 6+ years of IT experience.
Experience
End User Support Analyst
Inspire Brands
Jun 2023 - Present (2 years 5 months)
End User Support Analyst
Insight Global
Jun 2022 - Jun 2023 (1 year)
Desktop Systems Engineer
Layer 3 Communications
Jun 2022 - Aug 2023 (1 year 2 months)
Tool Maker
IMD Moulds and Dies
Jul 2019 - Jun 2022 (2 years 11 months)
Assistant Tool Maker
Precision Tooling
Mar 2018 - Jun 2019 (1 year 3 months)
Guest Relations Supervisor - Duty Manager
Le Méridien Hotels & Resorts
Jun 2016 - Present (9 years 5 months)
Business Support
Expectra
Dec 2014 - Present (10 years 11 months)
CRM Marketing
Lucien Barrière Hôtels & Casinos
Jun 2013 - Present (12 years 5 months)
Head Receptionist
Hotel Cafe Royal
Jan 2011 - Jan 2013 (2 years)
Supercharged LLC
Sep 2022 - Jan 2024 (1 year 4 months)
Customer Acquisition Manager
CristalPay
Jan 2020 - Jan 2022 (2 years)
Founder
Moments
Jan 2018 - Feb 2020 (2 years 1 month)
Reservations Team Leader
Entire Travel Group
Nov 2017 - Jun 2019 (1 year 7 months)
Development Coach
FC Business School
Feb 2016 - Nov 2017 (1 year 9 months)
Retail Sales Manager
Iran Khodro Shahrbabak Company
Aug 2014 - Present (11 years 3 months)
Retail Salesperson
Iran Khodro Shahrbabak Company
Jul 2012 - Present (13 years 4 months)
Guest Relations Agent
Rixos Sungate
Apr 2022 - Present (3 years 7 months)
Receptionist
Mp Hotels Senses
Jun 2021 - Present (4 years 5 months)
Receptionist
Letoon Plus Hotel
Jun 2019 - Present (6 years 5 months)
Jan 2012 - Jun 2014 (2 years 5 months)
Press Office Assistant
JA.LA MEDIA ACTIVITIES
Jan 2011 - Jan 2012 (1 year)
Press Office & Booking Assistant
BIGFISH ENTERTAINMENT
Jan 2010 - Jan 2011 (1 year)
Customer Service Supervisor
Obeks Fabrics and Textiles Company
Dec 2019 - Jul 2023 (3 years 7 months)
Human Resource Assistant
Louis Valentino Prixair
Jul 2018 - Sep 2019 (1 year 2 months)
VIP Lounge Secretary
Nigerian Airforce
Executive/Personal Assistant to CEO/Founder
LVW Advisors
Feb 2020 - Jan 2022 (1 year 11 months)
Concierge
Naples Botanical Garden
Jan 2018 - Feb 2020 (2 years 1 month)
Licensed Sales Associate
Premier Sotheby's International Realty
Feb 2014 - May 2018 (4 years 3 months)
Salon Manager
Inglot
Jan 2021 - Jan 2022 (1 year)
Salon Manager & Customer Service
Jose Eber Laloge Beauty Salon
Jan 2017 - Jan 2019 (2 years)
PBX Room Reservation/ Agent
Peppermill
Jul 2004 - Feb 2013 (8 years 7 months)
Entain – BetMGM
Sep 2021 - Jun 2024 (2 years 9 months)
Customer Support Representative
Concentrix – HP
Sep 2020 - Sep 2021 (1 year)
Guest Experience Trainer
Rwanda Development Board
Jan 2022 - Jan 2023 (1 year)
Food & Beverage Director
Tripple O’s Hotel
Jan 2018 - Jan 2020 (1 year 11 months)
Cinematic Social Media
Jun 2017 - Aug 2018 (1 year 2 months)
Business Development Manager
Advanced Clinic Studio
Feb 2016 - May 2017 (1 year 3 months)
EAFirst Class Cabin Crew
Etihad Airways
Jul 2013 - Jan 2016 (2 years 6 months)
Executive & Administrative Assistant
Chacao Municipal Council
Feb 2022 - Dec 2022 (10 months)
Water Well Operator
Chacao Mayor's Office
Jun 2019 - Oct 2021 (2 years 4 months)
Aug 2021 - Apr 2022 (8 months)
Jr. System Admin / Hardware Manager
T2 Utility Engineers/Cardno
May 2018 - Jun 2021 (3 years 1 month)
