Open to opportunities

Kostadin Atanasov

@kostadinatanasov

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Multilingual sales and technical specialist blending client support with business analysis.

Bulgaria

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What I'm looking for

I seek a client-facing technical or sales role that values clear communication, growth opportunities, and the chance to refine technical and analytical skills.

I am a multilingual sales and technical specialist with six years of professional experience across customer-facing and technical roles. I have supported users on software activations, handled SAP documentation, and coordinated client communications on order updates.

My background includes account and mobile device management support, VIP client relationship management, and technical consulting for large telecom and enterprise projects. I consistently identify upsell opportunities and recommend suitable service plans based on customer needs.

I pride myself on strong communication in English and German, problem-solving, and organizational skills demonstrated in retail management, logistics coordination, and project support roles. I have experience using tools such as Google Sheets and Bitrix for documentation and workflows.

I am seeking a role where I can further develop my communication and technical abilities while providing stability and flexibility to my work. I bring dedication, attention to detail, and a customer-first approach to every position.

Experience

Work history, roles, and key accomplishments

Senior Sales Specialist

Anytech365

May 2025 - Sep 2025 (4 months)

Supported customers with software activations and recommended suitable service plans, consistently driving upsell opportunities through value-focused demonstrations and technical guidance.

Customer Support Software Activation Upselling Technical Troubleshooting Client Communication Sales CRM

VIP Manager

Sofia Stars

Jan 2025 - Apr 2025 (3 months)

Maintained communication with VIP players, handled outbound calls and documentation, and managed platform-related issues using Google Sheets and Bitrix to improve VIP satisfaction.

VIP Customer Relations Google Sheets Bitrix24 Outbound Calling Documentation

Business Analyst

Mitel

Apr 2024 - Oct 2024 (6 months)

Handled SAP documentation and filing, coordinated client order updates, and managed reports within internal systems to streamline operational workflows.

Business Analysis Reporting Records Management Communication

Account Specialist

Akkodis

Aug 2022 - Apr 2024 (1 year 8 months)

Supported IBM users on account and mobile device issues for Project Tangoe, providing technical assistance and account management to ensure service continuity.

Account Management Technical Support IBM Client Communication Ticketing

Technical Consultant

RegioCom

Mar 2022 - Aug 2022 (5 months)

Provided client-facing technical support and sales-related problem solving for Telekom Germany project, managing communications and resolving service issues.

Technical Consulting Client Communication Sales Problem Solving German

Assistant Manager

Sales Butlers GmbH

Oct 2021 - Mar 2022 (5 months)

Managed retail store operations including stock organization, customer service, and commercial display design to improve store performance and customer experience.

retail management Stock Control Customer Service Visual Merchandising Organization Sales

Coordinator Assistant Manager

ConstructionHeads

Mar 2021 - Sep 2021 (6 months)

Coordinated logistics and site communications, managed personnel correspondence, and served as translator between Bulgarian staff and German services to support construction oversight.

Coordination Translation Logistics German