Purity Laki
@puritylaki
Experienced Virtual Assistant and Operations Manager
What I'm looking for
As a seasoned Virtual Assistant and Operations Manager with over 9 years of experience, I have a proven track record of providing executive and administrative support, managing operations, and optimizing workflows in international and fast-paced environments. My expertise spans administrative tasks, digital marketing, social media management, and financial reporting, with a strong proficiency in using remote tools to enhance productivity and streamline operations.
Throughout my career, I have demonstrated my ability to manage multiple priorities, maintain clear communication across global time zones, and build strong client relationships. My experience in managing virtual offices, conducting market research, and creating marketing campaigns has equipped me with the skills to deliver results, improve efficiency, and provide support to achieve individual and organizational goals.
I am a skilled user of various remote tools, including Google Workspace, CRM systems, Slack, Zoom, Microsoft Teams, and Notion. I am also proficient in digital marketing, with expertise in social media strategy, content creation, and engagement analytics. My experience in e-commerce assistance, financial administration, and project management has allowed me to develop a unique blend of skills that enable me to provide comprehensive support to clients.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Optimate
Jan 2021 - Present (4 years 4 months)
Provided administrative support, project management, and social media management to clients
Virtual Assistant
Invisible Technologies
Jan 2020 - Jan 2021 (1 year)
Provided executive administrative support, data mining, and financial administration
Operations Manager
Pulsebet
Jan 2018 - Jan 2020 (2 years)
Managed operations, including customer support and VIP management
Operations Manager
TGaming
Jan 2017 - Jan 2018 (1 year)
Managed operations, including customer support and team management
Operations Manager
Oxygen8 Group
Jan 2016 - Jan 2017 (1 year)
Managed operations, including customer support and team management
Education
Degrees, certifications, and relevant coursework
Multimedia University of Kenya
Bachelor's degree, Corporate Communication
Bachelor’s degree in Corporate Communication.
Emobilis Mobile Technology Training Institute
Certification, Digital Marketing
Training in Digital Marketing.
Peve Comms Solutions LTD
Certification, Customer Service and Public Relations
Training in Customer Service and Public Relations skills.
Recours Four Kenya Consultants Limited
Certification, Social Media Marketing
Training in Social Media Marketing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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