Purity LakiPL
Open to opportunities

Purity Laki

@puritylaki

Experienced Virtual Assistant and Operations Manager

Kenya

What I'm looking for

Seeking a remote role that utilizes my skills in virtual assistance, operations management, and digital marketing to drive business growth and efficiency.

As a seasoned Virtual Assistant and Operations Manager with over 9 years of experience, I have a proven track record of providing executive and administrative support, managing operations, and optimizing workflows in international and fast-paced environments. My expertise spans administrative tasks, digital marketing, social media management, and financial reporting, with a strong proficiency in using remote tools to enhance productivity and streamline operations.

Throughout my career, I have demonstrated my ability to manage multiple priorities, maintain clear communication across global time zones, and build strong client relationships. My experience in managing virtual offices, conducting market research, and creating marketing campaigns has equipped me with the skills to deliver results, improve efficiency, and provide support to achieve individual and organizational goals.

I am a skilled user of various remote tools, including Google Workspace, CRM systems, Slack, Zoom, Microsoft Teams, and Notion. I am also proficient in digital marketing, with expertise in social media strategy, content creation, and engagement analytics. My experience in e-commerce assistance, financial administration, and project management has allowed me to develop a unique blend of skills that enable me to provide comprehensive support to clients.

Experience

Work history, roles, and key accomplishments

PU

Operations Manager

Pulsebet

Jan 2018 - Jan 2020 (2 years)

Managed operations, including customer support and VIP management

TG

Operations Manager

TGaming

Jan 2017 - Jan 2018 (1 year)

Managed operations, including customer support and team management

OG

Operations Manager

Oxygen8 Group

Jan 2016 - Jan 2017 (1 year)

Managed operations, including customer support and team management

Education

Degrees, certifications, and relevant coursework

Multimedia University of Kenya logoMK

Multimedia University of Kenya

Bachelor's degree, Corporate Communication

Bachelor’s degree in Corporate Communication.

EI

Emobilis Mobile Technology Training Institute

Certification, Digital Marketing

Training in Digital Marketing.

PL

Peve Comms Solutions LTD

Certification, Customer Service and Public Relations

Training in Customer Service and Public Relations skills.

RL

Recours Four Kenya Consultants Limited

Certification, Social Media Marketing

Training in Social Media Marketing.

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