D D
@dd03
Creative professional with 10+ years in luxury hospitality and design.
What I'm looking for
I am a creative and detail-oriented professional with over 10 years of experience in luxury hospitality. My journey has led me to focus on high-impact visual storytelling and brand strategy, where I blend my design expertise with a service-driven mindset. I hold a Bachelor of Design in Architecture from the University of Central Florida, which has equipped me with a strong foundation in creativity and technical competence.
Currently, I serve as the Assistant to the Director of Operations at Think Hospitality, where I provide high-level administrative and operational support. My role involves designing branded assets to enhance guest experiences and developing comprehensive training manuals to ensure consistency in service. I thrive in dynamic environments, collaborating with leadership to identify operational inefficiencies and implement effective solutions.
Previously, I managed VIP relations at Riviera Dining Group, where I focused on providing personalized attention to guests, building loyalty, and optimizing sales. My experience as a Maitre D’ at Major Food Group further honed my ability to oversee restaurant operations and ensure exceptional service. I am now seeking a Creative Director or Graphic Designer role that allows me to merge creativity, strategy, and client experience.
Experience
Work history, roles, and key accomplishments
Assistant to Director of Operations
Think Hospitality
Jan 2024 - Present (1 year 5 months)
Provided high-level administrative and operational support in a dynamic hospitality environment, ensuring smooth daily operations across front-of-house, kitchen, and event teams. Developed comprehensive training manuals and standard operating procedures (SOPs) to support staff onboarding and maintain consistency in service.
VIP Manager
Riviera Dining Group
Jan 2021 - Present (4 years 5 months)
Managed all VIPs at a high-volume, high-grossing restaurant and lounge, providing personalized attention to VIP guests and anticipating their needs to ensure a memorable experience. Built and maintained relationships with clientele to boost client loyalty and increase the number of returning guests, averaging over $100k in sales per month.
Maitre D'
Major Food Group
Jan 2020 - Present (5 years 5 months)
Organized and oversaw the daily operations of the restaurant, focusing on VIP guest seating, special requests, and reservations. Ensured smooth communication between front-of-house and kitchen teams to meet guests' needs promptly and provided exceptional service for members and their guests.
Education
Degrees, certifications, and relevant coursework
University of Central Florida
Bachelor of Design in Architecture, Architecture
Completed a comprehensive program emphasizing creativity, technical competence, and a deep understanding of the cultural and environmental impact of architecture. Gained foundational knowledge in design principles and architectural practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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