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JAResults-oriented IT Support Coordinator with a focus on excellence.
Experience
Senior IT Support Coordinator
Altera Infrastructure (Philippines) Inc.
Sep 2022 - Present (3 years 2 months)
Technical Support Analyst
SP Business Process Services Inc.
Jan 2022 - Sep 2022 (8 months)
Technical Support Analyst
Teekay Business Process Services Inc.
Aug 2014 - Jan 2022 (7 years 5 months)
Deskside Support Engineer
Anthem Solutions Inc.
Feb 2012 - Feb 2014 (2 years)
Data Coordinator
Wistron Infocomm (Philippines) Corporation
Oct 2010 - May 2012 (1 year 7 months)
Meticulous professional with experience in customer service and content moderation.
Experience
Customer Service Reservation Specialist
Undisclosed
Content Moderation
Undisclosed
SMSeeking a challenging position in the industry
Experience
Process Associate
Genpact India Pvt Ltd
Jun 2022 - Jun 2023 (1 year)
Customer Care Executive cum Content Writer Intern
Digital Jacks
Jun 2021 - Jan 2022 (7 months)
Technical Content Writer Intern
TCR Innovation
May 2020 - Sep 2020 (4 months)
AMSeasoned IT Specialist with expertise in Technical Support and Cyber Security.
Experience
Field Support Engineer
Cleveland Clinic Indian River
Sep 2022 - Jul 2023 (10 months)
IT Infrastructure System Administrator
ThreatLocker
Jul 2021 - May 2022 (10 months)
Support Engineer
Oracle Corporation
Customer service professional driving high satisfaction through efficient, empathetic support.
Experience
Customer Service Agent
Fairmoney Microfinance Bank
Jul 2025 - Present (4 months)
Senior Teacher
God's Favour Group of Schools
Jul 2024 - Jun 2025 (11 months)
Customer Care Representative
Customer service professional specializing in client relations, process improvement, and technical support.
Experience
Enrollment Representative
Stride, Inc.
Apr 2024 - Aug 2025 (1 year 4 months)
Technical Support Representative II
Concentrix
Oct 2023 - Apr 2024 (6 months)
Owner & Operator
Whit’s Woodworks
Jan 2020 - Mar 2024 (4 years 2 months)
ACAdaptable web developer with strong problem-solving skills.
Experience
Web Designer & Customer Support
BMW Group
Nov 2023 - Present (2 years)
Template Developer & Customer Support Engineer
Vox (Everlytic)
Apr 2022 - Jan 2023 (9 months)
Customer Support Engineer
MemberPress (Caseproof LLC)
Customer Success and Implementation Lead driving SaaS adoption, integration, and customer satisfaction.
Experience
Customer Success Lead
ABNO Software’s International
Jul 2023 - Present (2 years 4 months)
Software Implementation Engineer
ABNO Software’s International
Jun 2018 - Jun 2023 (5 years)
Assistant Accounts Manager
AWS-certified Cloud Engineer focused on secure, cost-optimized architectures.
Experience
ASCloud Solutions Engineer
Amazon Web Services
Aug 2024 - Present (1 year 3 months)
KYMonitoring Engineer
Kyndryl
Jan 2024 - Aug 2024 (7 months)
CNIT Support Engineer
IEDetail-oriented professional with experience in content moderation and customer service.
Experience
Content Moderator
Concentrix
Oct 2023 - Present (2 years 1 month)
Virtual Assistant
Dan's Art
Jan 2022 - Apr 2023 (1 year 3 months)
Technical Support Specialist
Sitel
Nov 2020 - Apr 2021 (5 months)
PYIT support engineer with 3 years' experience in technical troubleshooting and user support.
Experience
TEIT Support Specialist
Teleperformance
Oct 2023 - Jun 2024 (8 months)
MGSenior Technology Associate
MetLife GOSC
Jul 2022 - Feb 2023 (7 months)
IT Executive
EOExperienced Call Centre Specialist passionate about exceptional client experiences.
Experience
Call Center Representative
Max’s Reptile Emporium
Jan 2023 - Jan 2025 (2 years)
Call Center Representative
Max’s Reptile Emporium
Jan 2023 - Jan 2025 (2 years)
Customer Support Agent
Sagan Realty
Jan 2022 - Jan 2023 (1 year)
I am a Senior Systems Engineer optimizing enterprise IT infrastructure and enabling seamless collaboration.
Experience
SHSenior Engineer
Syneos Health
Mar 2018 - Apr 2025 (7 years 1 month)
Senior Desktop Systems Specialist
ID Analytics
Sep 2015 - Mar 2018 (2 years 6 months)
IT Support Engineer
Provide Commerce
Sep 2013 - Jun 2015 (1 year 9 months)
OOComputer science student and software engineer skilled in Java, Spring Boot, APIs, and data-driven solutions.
Experience
Software Engineer Intern
Paga Group
Jul 2025 - Present (4 months)
Technology Insight Intern
Santander UK
Jul 2025 - Jul 2025 (0 months)
Graphic Freelance Designer
Full‑stack software developer with extensive international technical support experience.
Experience
Full-Stack Developer
service.health
Apr 2023 - Jan 2024 (9 months)
Full-Stack Developer
i-Grid T&D
Dec 2021 - Nov 2022 (11 months)
GL2nd Level Support Technician
Glovo
Sep 2019 - Dec 2021 (2 years 3 months)
MVA Business Systems Analyst with almost a decade of experience with databases & Software development
Experience
GIBusiness Systems Analyst
GP Infotech
Sep 2022 - Present (3 years 2 months)
Experienced Help Desk and IT Support Specialist with strong problem-solving skills.
Experience
Senior Help Desk Support
NESS Technologies
Jan 2023 - Present (2 years 10 months)
IT Support Specialist
Afeka College of Engineering
Jan 2023 - Apr 2024 (1 year 3 months)
Project Manager & Customer Service
Amidar
Jan 2019 - Dec 2022 (3 years 11 months)
MT
Palestine, State of60k-90k USD
Senior Software Engineer professional with 7+ years of experience.
Experience
APSenior Software Engineer
Apple
Oct 2022 - Present (3 years 1 month)
AUResults-driven Application Support Engineer with expertise in incident management.
Experience
Application Support Engineer
Infosys
Nov 2022 - Present (3 years)
JGDependable, diligent virtual assistant
Experience
Appointment Setter
Meruem Media
Jan 2022 - Present (3 years 10 months)
Customer Service Representative
Concentrix
Jan 2021 - Jan 2022 (1 year)
Email Outreach Specialist
Olympus Acquisition Management
Social Media Marketing Intern
Picartzo Ltd and Shiv Shakti Commando Group
May 2018 - Aug 2018 (3 months)
Nov 2019 - Aug 2020 (9 months)
Project Support Analyst
Service Corporation International
Mar 2018 - Sep 2018 (6 months)
System Administrator II
FIS Global
May 2017 - Nov 2017 (6 months)
Herbassure
Jan 2022 - Mar 2024 (2 years 2 months)
Commercial Analyst
PPD
Aug 2018 - Jul 2020 (1 year 11 months)
Bookkeeper
Bruin & Associates
Jun 2017 - Jul 2018 (1 year 1 month)
Apr 2020 - Mar 2022 (1 year 11 months)
Web Developer
Gullan & Gullan
May 2018 - Jan 2021 (2 years 8 months)
Junior Front-End Web Developer
Cats & Shepherd
Mar 2017 - Sep 2017 (6 months)
Sundri Stationers
Apr 2014 - May 2018 (4 years 1 month)
Project Data Manager
International Center for Tropical Agriculture
Jan 2012 - Mar 2014 (2 years 2 months)
CBS News
Jan 2023 - Jan 2024 (1 year)
GOIT Infrastructure Apprentice
Oct 2021 - Feb 2023 (1 year 4 months)
AAFounder & Developer
Acolom Digital Agency
MattsenKumar LLC
Jan 2018 - Present (7 years 10 months)
Customer Support Agent
Sagan Realty
Jan 2022 - Jan 2023 (1 year)
Freelance Call Center Agent
Upwork & Fiverr Platforms
Jan 2019 - Jan 2022 (3 years)
Matte Brand
Oct 2024 - Jan 2025 (3 months)
Sales Associate
C King Digital
Jun 2024 - Sep 2024 (3 months)
Technology Intern
Bright Network
Jul 2024 - Jul 2024 (0 months)
2nd Level Support Technician
DXC Technology
Dec 2016 - Jun 2018 (1 year 6 months)
Service Desk Technician
Festo UAB
Apr 2014 - Dec 2016 (2 years 8 months)
Business Analyst
traqtion Software Solutions
Dec 2019 - Aug 2022 (2 years 8 months)
TSDatabase Administrator
Traqtion Software Solutions
Apr 2016 - Nov 2019 (3 years 7 months)
BGDialer Administrator
Blake Group
Apr 2015 - Mar 2016 (11 months)
Help Desk Support
ONE Technologies
Jan 2022 - Dec 2022 (11 months)
Field Technician
Partner Communications
Jan 2017 - Dec 2019 (2 years 11 months)
Senior Data Engineer
AUI
Jan 2022 - Oct 2022 (9 months)
HAData Engineer
Harri
Oct 2020 - Dec 2021 (1 year 2 months)
HABackend Engineer
Harri
Jan 2019 - Oct 2020 (1 year 9 months)
Software Engineer in Test
Mellanox
Jun 2015 - Dec 2018 (3 years 6 months)
Jan 2020 - Jan 2021 (1 year)
Customer Service Representative
Nearsol Iloilo
Jan 2019 - Jan 2020 (1 year)
Customer Service Representative
Startek Iloilo
Jan 2018 - Jan 2019 (1 year)
