tanner barker

Served as a subject-matter expert for a research enablement platform, accelerating client understanding and empowering decision-making. Provided clients with specific, hard-to-source knowledge by connecting them with uniquely qualified wisdom.

Provided critical industry expertise to blue-chip corporations, investment funds, and other top-tier clients to inform their strategic decisions. Consulted on specific business domains through various interaction types, including telephone calls and in-person meetings.

Completed thorough needs analyses for all clients and configured and tested all contracted products. Migrated initial configurations from Sandbox to QA and Production environments, facilitating exhaustive use case testing.

Performed deep assessments of prospect needs to ensure NEOGOV software was a good technical fit and configured use-cases within the software to demonstrate client needs. Conducted tailored demos and trained sales teams on new functionality.

Completed thorough needs analyses for all clients and configured and tested all contracted products. Loaded employee demographic, payroll, and benefits information into Paylocity's platform.

Reviewed service tickets to identify clients with persistent, unresolved issues and created action scripts to resolve each issue in a timely manner. Tracked issue resolution and provided consistent contact to clients.

Studied a broad curriculum at Boise State University, focusing on developing critical thinking and analytical skills. Engaged in coursework that prepared for diverse professional challenges.