George Simion
@georgesimion
Experienced IT support engineer specializing in infrastructure, cloud services, and automation.
What I'm looking for
I am an IT Support Engineer with extensive hands-on experience in second-line technical support, server room reconstruction, and managing complex IT infrastructure across multinational environments.
I have led infrastructure and network projects for opening new branches in Europe, delivered employee trainings, and managed Azure, Intune, Autopilot and Printerlogic integrations while administering AAD, Group Policies and access controls.
I focus on automation and operational efficiency, creating PowerShell scripts to streamline Autopilot processes and contributing to incident tracking, ticket assignment and team-first incident response for higher-complexity issues.
My background spans enterprise Windows and server technologies, Hyper-V, PKI, DNS, SCCM, VPN, printing and backup solutions, and I bring a pragmatic, customer-focused approach to troubleshooting and cross-team collaboration.
Experience
Work history, roles, and key accomplishments
IT Support Engineer
Eurons
Mar 2023 - Feb 2025 (1 year 11 months)
Provided second-line technical support and managed complex IT infrastructure including server room reconstruction and multinational branch rollouts; automated Autopilot provisioning with PowerShell and managed AAD, Group Policies and cloud interfaces (Azure, Intune).
Owned and resolved customer Windows deployment and support issues, contributed to automation and case deflection initiatives, and escalated complex technical cases to improve customer experience.
IT Specialist
Zenith Media
Sep 2017 - Jul 2022 (4 years 10 months)
Installed and configured hardware, OS and applications, managed Active Directory and SCCM, and performed network and endpoint troubleshooting while producing procedural documentation and reports.
IT Service Desk Technician
Stefanini
Feb 2017 - Sep 2017 (7 months)
Provided global technical support for employees, managed ticketing and chat systems, performed account creation/resets and remote support, and triaged/escalated tickets to appropriate teams.
Technical Support Coordinator
Baneasa Developments
Aug 2014 - Feb 2016 (1 year 6 months)
Coordinated maintenance and financial operations for underground parking systems, prepared daily and monthly financial reports, handled cash collection processes and supervised subordinate staff.
Electronics Technician
Baneasa Developments
Dec 2012 - Aug 2014 (1 year 8 months)
Maintained electrical systems and technical equipment for commercial spaces including interior wiring, CCTV, lighting panels and fire alarm systems.
Technician
Avitech Solution
Aug 2010 - Sep 2012 (2 years 1 month)
Installed and serviced security systems including CCTV, access control and fire alarm panels, performing diagnostics and maintenance across client sites.
Education
Degrees, certifications, and relevant coursework
Universitatea din București
Bachelor's degree, Telecomunicații
2004 - 2008
Completed a four-year degree in Telecommunications at the University of Bucharest from 2004 to 2008.
Colegiul Tehnic Gheorghe Airinei
High School Diploma, Tehnic
1999 - 2004
Completed technical secondary education at Colegiul Tehnic Gheorghe Airinei from 1999 to 2004.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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