Ebony Sefu- coleman
@ebonysefu-coleman
Talent acquisition professional skilled at sourcing, assessing, and onboarding top candidates to drive organizational growth.
United StatesWhat I'm looking for
I am a talent acquisition professional with experience building sourcing strategies, conducting candidate assessments, and coordinating hiring processes across remote, hybrid, and in-person environments. I have implemented data-driven recruiting improvements, led diversity and inclusion initiatives, and streamlined workflows to improve response times and candidate experience.
I bring strong collaboration, adaptability, and organizational skills from roles in banking, retail support, and recruitment leadership. I am eager to learn, support workforce planning, and deliver measurable hiring outcomes that align with company growth objectives.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Burlington
May 2023 - Aug 2024 (1 year 3 months)
Resolved customer inquiries using product knowledge and improved support ticket workflows to reduce response times, enhancing overall customer service efficiency.
Talent Acquisition Specialist
M&T Bank
May 2021 - Feb 2023 (1 year 9 months)
Developed talent acquisition strategy and conducted job analyses to create compelling job descriptions, prescreened candidates, and coordinated HR operational activities to support hiring needs.
Talent Acquisition Lead
Andre Mccallum
Oct 2019 - Jan 2021 (1 year 3 months)
Led sourcing strategies, collaborated with hiring managers to define requirements, used analytics to improve recruitment metrics, and designed diversity initiatives to refine hiring processes.
Education
Degrees, certifications, and relevant coursework
JCJohn Tyler Community College
General Studies
Completed General Studies coursework at John Tyler Community College.
Prince George High School
High School Diploma, Office Administration
Grade: GPA 2.7
Graduated from Prince George High School with focus including office administration.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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